TERRIBLE SERVICE.
Written: Mar 31 '05
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Pros: Me, my friends, their friends...none of us will go back again, that's good.
Cons: Service, service, service, service...service.
The Bottom Line: Don't go there unless you have 3 1/2 hours to have a hamburger...
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| goldiemcg's Full Review: Max Lagers American Grill & Brewery |
My experience...let's see...I really should have a lot to say since our dinner took 3 1/2 hours. That's 25 minutes for our first round (after sitting at the table for about 15 minutes with nobody acknowledging that we were even there), of which I heard service was so slow that I ordered 2 drinks and dinner the first time I saw our waitress. 25 minutes later our drinks arrived thanks to the Hostess (I think they got them from a bar in Buckhead it took so long). We then proceeded to wait for our food...and wait...and wait...forever later the food arrived, my burger which was ordered medium arrived well well well done, the "Chicken" Quesadilla arrived, without the chicken inside, another person at our table ordered a pizza, that didn't show up...condiments? Yeah right, might as well bring your own unless you don't mind waiting about 10 minutes for mustard etc...The Hostess (only person working I think) checked on us and we told her the problems and the tried to help out, food finally arrived (now that ours was cold because we waited for the others to get theirs), pizza was barely cooked, toppings looked like they were thrown on at the last second before the pizza came out the door, not hot, not warm... Near the end of our tenure at the table someone who appeared to be a manager was talking to the table next to ours and they made a crack about their service of which we overheard, we all started laughing at our table and he looked at us and asked about the service, my comment, "Do we have a server?" didn't even seem to phase this guy, no apology, no urgency, he just left... I waited tables for 3 years so I know sometimes it can be rough, but the first thing you do when you get slammed is talk to your table, tell them how busy things are and that you're very sorry for the wait...nothing like that even remotely happened, no sorry, no oops, I messed up everything, no "by bad" on the drinks taking 25 minutes... The only thing I can say good about Max Lager's is that I'll never go there again, nor will my friends, or their friends, or their friends...
Recommended:
No
Kid Friendliness: No
Vegetarian Friendly: No
Notes, Tips or Menu Recommendations Tips? Fire the server we had...
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Epinions.com ID:
goldiemcg
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Reviews written: 2
Trusted by: 0 members
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