Nob Hill Hotel - Don't Go! It is a scam on out of town guests!
Written: Oct 31 '03
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Product Rating:
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Pros: Nothing in this experience would allow me to recommend this hotel to anyone!
Cons: This is a scam on out of town clients.
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| blakemac's Full Review: Nob Hill Hotel |
Bait & Switch scam! We had on line confirmation and when we arrived they tried to move us to a much less superior hotel five blocks away and charge us the same amount (which was $10 more than our confirmation). Others had the same experience - see www.tripadvisor.com for more. They were over booked and many others had to move as well. The manager was very rude and was going to charge us for a room (that he didn't have for us) so we called the police. They were outstanding and we had to report our credit card as lost to prevent being charged. The file is being followed up by the San Francisco Fraud Section. While we were there at 1:00 a.m. a couple from Kansas checked into a room where other guests were already asleep! I've never seen such poor customer service in 40 years of travel! The Fitzgerald Hotel is owned by the same people but is much more run down.
Recommended:
No
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Epinions.com ID:
blakemac
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Reviews written: 1
Trusted by: 0 members
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