Awful stay
Written: May 20 '07 (Updated May 22 '07)
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Product Rating:
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Pros: Great location in San Francisco. Close to restaurants.
Cons: Everything listed in the review.
The Bottom Line: Don't stay here. It'll ruin your vacation like it ruined mine.
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| louisamae's Full Review: Mosser Hotel |
It was my first trip to the west coast and I expected something quaint and interesting, as described by the website. What I got was TOTALLY different. The rooms are far smaller than one could imagine. They might as well tell you it's the size of a closet. I knew ahead of time there would be shared bathrooms... what they didn't say, was how long it would take to get them cleaned. We had excrement sitting in one for over 24 hours (despite the numerous phone calls to the front desk). The elevator was out of service, one month beyond the date they stated when I called on the phone. AND they put us on the top floor despite having available rooms on lower levels. I was awakened one evening at 2:30 in the morning with someone yelling "I'm going to call security!" When I asked about this the following morning, they claimed to know nothing of this. For all the inconveniences for everyone, the front desk offered coffee which was NEVER available. It was constantly empty with no condiments to offer. After all this, and some words with the manager, he offered ZERO compensation for this. I left frustrated and very sad.
Update! I had a request to give more information on the rooms. The room was approximately a 8' x 8' square with a small sink on the right, along with a small closet, and a mounted 10" screen tv above my head. the bed itself was quite comfortable. but that was it. i suppose if i was spending very little time in the room and was by myself, it may not have been so terrible. BUT, if you plan on spending ANY time in your room other than sleeping along with another person, it's very cramped and difficult to maneuver around. Frankly, for a room that small and service that terrible, the prices should be much better.
Recommended:
No
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Epinions.com ID: louisamae
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Reviews written: 3
Trusted by: 0 members
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