Second Rate Citizens
Written: May 29 '00
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Product Rating:
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Pros: local
Cons: fee happy and not friendly
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| jhooker's Full Review: Citizens Bank - Michigan |
My husband has been with the same bank since 1994. That is until they changed their name, now they are citizens bank before they were NBD. We were really happy with NBD. We new people on a personal basis. It was like the small town bank that we all like to have.
Citizens is still in a small town, but the small town atmosphere is gone. The friendliness is history. Citizens has turned into just another bank.
My husband has his account with them. When we needed my paycheck cashed we pulled into his bank. After all why wouldn’t they cash his wife’s check? Imagine our surprise when the voice comes out, “Does your wife have an account with us?” Which the answer was “No, but I do” from my husband. “We will have to charge a $6.50 charge for cashing her check.”
They don’t seem to have a problem with me putting money in his account of paying his bills there with my check. If it isn’t bad enough the charges they make you pay for things like automatic bill paying, now this.
My husband told them he has an account with them, but she said that didn’t matter. Needless to say the account will not be with them for long. When they get fee happy you have only one choice. Change banks.
We really miss NBD.
Recommended:
No
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Epinions.com ID:
jhooker
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Reviews written: 24
Trusted by: 5 members
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