Bad Choice in MFC
Written: Nov 12 '05
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Pros: None
Cons: Every conceivable problem related to the ink/printing.
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| hsdehard's Full Review: Brother MFC-4420C All-In-One InkJet Printer |
I had previously owned a brother black and white printer/copy/fax machine and had a great experience which is why I purchased the 4420 for both my home and my small office. What a mistake that was. Here is a beginning list for the negatives: Both machines constantly drank the ink at ridiculous rates, they would tell me cartridges were empty when I could clearly see they were not but yet it wouldn't allow me to proceed until I put in a new cartridge, ink is expensive, the machine won't work unless all cartridges are working properly, it cleans itself all the time wasting more ink, and customer service stinks. I've had nothing but problems with both machines. One of them lasted 5 mos before it had to be replaced; brother sent me a refurbished model as a replacement which then broke after 6 mos when they then told me my warranty was no longer valid. I argued enough to finally get them to agree to send me another refurb product which I certainly don't have high hopes for. Now my second machine is also getting fixed after about 1 yr of minimal use. This is not a good product.
Recommended:
No
Amount Paid (US$): 200 Operating System: Windows
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Epinions.com ID: hsdehard
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Reviews written: 1
Trusted by: 0 members
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