The Laptop of Terror
Written: Dec 17 '00
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Product Rating:
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Pros: ?????
Cons: it exists
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| Joseph_J's Full Review: Dell Inspiron 7500 (G650YT) PC Notebook |
Oh why oh why did I go against my instincts on this one?
I was in need of a laptop, being a college student on the go and all, so I was attempting to decide between going to my local computer store, aptly titled "The Computer Store" and ordering a laptop there (a Panasonic), or going with a Gateway, or an HP, or any one of the hundreds of different types I could have got... I picked Dell, and the troubles started.
I chose Dell, well, because it was the cheapest one I could find (approx. $150 less than other ones of about the same power). I've more than made up that difference in my time on the phone with them. I ordered the 750 with 164 megs of RAM, because I do image and video editing in addition to programming, and this was what I needed for these tasks... maybe I could have got by with something smaller, but hey, I can indulge myself a bit. So I ordered it on a loan from my bank, and anxiously awaitied the time till it arrived.
For starters it was late, 5 days late to be exact, I should have sensed trouble, but no, I was just happy to have it. When I recieved it the box looked odd, like it had been roughly handled, and when I opened the box what did I find? You guessed it a sorry sight. 3 keys were off the keyboard, and the display panel was cracked!!! I figured it was a shipping problem and attempted to call tech support... an hour after I placed the call I finally got online with a tech, who, after I explained the situation did just exactly the opposite thing I expected him to, instead of apologizing and getting me anew system he hung up on me!!!
Well I was very angry at that, so I addressed the computer back to the Dell and included a note which explained things and asked for a refund, which I recieved... Never again will I consider a Dell.
Recommended:
No
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Epinions.com ID:
Joseph_J
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Member: Joseph Junglas
Location: Minot, ND
Reviews written: 112
Trusted by: 32 members
About Me:
I hail from Minot, ND. I am married with 3 wonderful kids.
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