Never again!
Written: Apr 16 '04
|
Product Rating:
|
|
| Ease of Use: |
 |
|
| Quality of Tech Support: |
 |
|
|
Pros: Relatively inexpensive price.
Cons: Poor product quality. Pathetic customer service.
|
|
|
| jimidigriz's Full Review: Compaq Presario 700US PC Notebook |
I purchased my Presario 700 just under a year ago. The first six months provided relatively trouble-free use. Since then, I have sent it in for warranty service twice, and am preparing to send it in a third time. The following problems have cropped up(I have included the number of times for which I've returned the computer for each problem in parentheses):
-computer loses power at random times (three times)
-computer loses power when steady use makes it warm (once)
-keyboard BIOS errors on startup (twice)
-touchpad BIOS erros on startup (twice)
-poor battery life (once)
-VERY noisy cooling fan (once)
-cracks in outer casing (twice)
-crack in casing around display (once)
The HP/Compaq service department has collectively distinguished themselves in the following ways:
-poorly trained
-poor listening skills
-inflexible, and bound by procedures that are often counter-productive
-unwilling to do anything to recognize the fact that I have spent more time fighting with them or attempting to fix my computer than I have spent using in the past four months.
In summary, avoid Compaq and HP products the same way you would avoid eating tainted meat.
Recommended:
No
Amount Paid (US$): 1000
Operating System: Windows
Processor: AMD Athlon (K7)
Processor speed: Don''t Know
Screen Size: 14 inches
RAM: 256
Internal Storage: CD-RW and DVD
Hard Drive (GB): 13-20
|
|
|
|
Epinions.com ID:
jimidigriz
|
|
Reviews written: 15
Trusted by: 0 members
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.