Altec Lansing 641 4 Speakers

Pros: Sounded good until the warranty ran out.
Cons: Lousy quality - even worse support and service.

Apparently those that have reviewed this product have not had it long enough for it to fail miserably - and then have Altec Multimedia tell them to drop dead.
I am a professional AV user and so was very intrigued by what looked like a heads up product. I had experienced the junk factor w/ Altec before but I was not prepared for the horrible experience w/ this product.

I was so sold in the beginning that I actually bought two other sets of this system to give as gifts. All three systems have now failed. The subwoofer amp is total crap. I notified Altec by registered mail and numerous emails and phone calls of this failure and can't even get a return phone call. If you do some research you'll see that they discontinued this product in a hurry and have no intention of making this right for anyone.

DON'T buy this or any other Altec MM product until they get a clue as to what customer service and a quality product is about. This is junk at any price - you will regret purchasing it.

jp

Pros: sound
Cons: reliability

The sub woofer stopped providing sound after a month of use , replace by Altec Canada the same failure happened several weeks ago after warranty. It seems that both time the failure occurred following a few minutes maximum power use. I am quite disappointed and look for another system with better reliability. Altec 641 was hooked up to a MAc G4
Pierre leon

Pros: Strong bass, independent rear volume control, crisp highs.
Cons: Rear speakers need longer wires. Thin wire. Wired remote

I got this system with my ABS computer 3 years ago. They still sound brand new. The bass pounds and shakes our entire house. Speakers are crisp and loud, but only if you can run them off a good sound card. I've read other users reviews about subs failing, I can't say that mine are even close and I always run these as loud as they will go without distorting. If you take care of them, they will take care of you. I would definitely buy them again, and I have recommended them to my friends.

Pros: Sounded good when it worked
Cons: Subwoofer failed, crappy service

I've had these speakers for over a year now, and as soon as the warranty ran out, the sub failed. Tried contacting the company, but no luck. Their customer service sucks! If you have the same problem and the warranty is still valid, you'll have to pay for the shipping costs, which can be quite high, since the damn thing weighs a ton. The speakers still work, but without any bass, they might as well die too. The product has been discontinued, but obviously a bit too late for me and a lot of other unhappy customers. I am NEVER buying anything from Altec again, even if they'd be giving it away for free.

Pros: Sounded great when they worked
Cons: Expect the sub to quit, and don't expect any help from Altec.

Sub quit soon after warranty expired, and Altec refused to make good on it. No repair is possible, either... box must be glued together. This is the last thing I will EVER buy from Altec. The retailer, London Drugs in Prince George, sounded sympathetic and promised to look into it and get back to me. I haven't heard from them in 4 months, guess I never will. Bought Altec because they looked solid and thought it was a good investment dealing with an established company, but was I ever wrong!