Kingsdown Ultimate Pillow Top

Pros: Comfort, Comfort, Comfort Never slept better, never felt better
Cons: I did not have it 20 years ago!

I bought my Kingsdown Kings Court 5 months ago and I could not be happier with the purchase that I have made! I bought my bed from Dan in Peabody and he was very helpful. I was looking for a firm mattress for support and Dan educated me on the new technology that Kingsdown has developed and that great support can come with great comfort. When I first received my mattress set I must admit I had back pain from the new mattress. I was explained in the store that this might occur and to give at least 2 weeks to get adjusted to the new bed. Well I did that and I do not know how I ever slept on my old to firm mattress! Thank you Dan and Thank you Kingsdown! You have actually changed my life for the better! I am going to tell all my friends that Kingsdown is the best investment that I have ever made..

Pros: none
Cons: You get sued if you complain.....

Yep, my wife and I have been summoned to an Alamance county, NC court to answer Kingsdown suit. They want the court to "affirm" that they followed their warranty claim procedures and that we did not. Seems that they're hanging their hat on the fact that not one of their so-called "inspectors" was allowed to see our badly deformed, three year old Kingsdown mattress. At nearly $3,000 we thought Kingsdown was an honorable company, at least that's what the Mattress Giant store manager told us when he sold us another Kingsdown set. We filled out all the warranty forms, took all the pictures they wanted and they still declined our claim. When I told them where they could see the bed they didn't even try. Now we're being sued........great company, huh?

Pros: none
Cons: read review

I am having the same issue with Sleepys/Kingsdown. I spent $1500 on a King set. Within a few months, the mattress visibly sagged. My back began to hurt. We finally got an inspector out here who must have doctored the report to claim that our bed only sagged an inch. It needs to sag 1- 1/2inches to qualify for an exchange. When I measured the sag it was at least 2 inches. The policy is that I have to wait 60 days before another claim. After reading this forum as well as countless others, I am screwed like everyone else. The inspector will claim to find mold or a rip voiding my warranty should I monitor his measuring this time around. On one of my several phone calls to 1-800-Sleepys, I asked a rep how many mattresses actually have been replaced? She answered "several."!??!? After thousands of failing mattresses they have replaced "several." If someone is thinking about a class action, let me know -- mince1@yahoo.com

Pros: We have had back pain for years, this is the only thing that has helped!!!
Cons: Don't trust your most valued furniture to a transnational moving company.

We moved to California from New York. During the move our mattress was damaged. My husband and I could not find our Kingsdown mattress in California, so we bought a Simmons...BIG MISTAKE!!! It caused backaches in my husband and I almost immediately, to make matters worse the mattress was found to be defective in just 3 months. My husband and I went to Sit' N Sleep to pick out a new bed and much to my pleasure we both noticed Kingsdown in their showroom.
We immediately told the salesman we wanted our Body System #2 back. My husband and I are sleeping better than we ever have. I am happy to report the back pain in COMPLETELY gone, and we like this model better than the original we purchased 2 years ago!

Pros: Its a KingsDown, the quality for the money
Cons: Its kinda thick 16 inches, high up. they do make a low profile box though

I just bought this to update my Kingsdown Juliet (my daughter is getting that one.) I love my old one and Hope to love this new one its only been a month. So far WoW its great. Mattress Giant had a Sale going on so I paid $1150 for a Queen it listed or about $2200. And i got them to through in the delivery. I have been happy with mattress giant ever since they have been in MN and Love my bed I would say you can't go wrong with this bed. I did shop around for a month trying several beds that cost anywhere from $800 to $2000. I guess I feel KingsDown is a Name brand to be proud of. Made in the U.S.A. and Well respected the Sales Rep at Hom furniture had lots of respect for them and they don't sell these there. the full function box spring is a thing of the past to most manufactors do to cost. Not Kings down. I like that.

Get one you will be happy

Pros: Good consistent quality
Nice separation motion
Each partner gets what they need.

real warranty noprorate
Cons: none

I feel sorry for those who are buying discontinued sale beds from online stores. People have to understand the reason these beds are pulled from retailers is because of defects in a line. Just like a car recall. THe new SLeep to live bed my wife and I have is 10 times better than the kingsdown that we replaced. We had a warranty issue and the manager at our local SLeepy's in Maryland was very professional, their customer service upgraded us to these beds, which have individual coils and individual sleep spaces. it is like my wife and i are in two different beds with no separation in the top. We spent $1800 then and got a $2300 bed today. Love it!  I got more than the full value of the money spent. THank you Sleepy's. Is Kingsdown under new ownership? Because this is great!
I called customer service to get information for my cousin in Virginia and we both got through in a matter of rings to a live person.

Pros: Well constructed, conforming to the body...
Cons: I can't think of any...

I have slept on a Sealy for the last 3 years and I am sure Sealy makes some okay beds but I could not sleep in this bed. I went into a Sleepys and tried a lot of different beds in the showroom. Sleepys had a wide selection but I decided upon the Kingsdown Body System. This bed is amazing I actually get excited about going to bed at night. The salespeople will tell you the bed is one of the few who still use an actual box sping and that the bed will conform to you it really works! I also liked the fact of Kingsdown being a smaller employee owned company which is something the Sleepys guy told me during the sale. I would recommend this bed.

Pros: If the mattress did not smell horrible it would be good!
Cons: This mattress STINKS

My sister has this pillow top Kingsdown and I loved it. When the time came for me to replace my mattress, I went to Sleepy's, a large chain in NYC, and bought one. When it arrived, I looked forward to my first night's sleep in it, but alas, there was a horrible rank odor!

I called Sleepy's and , after they sent an inspector, they finally replaced the mattress with another (telling me that it must have been improperly stored in the warehouse) and lo and behold, same stink!!! Meanwhile I was sleeping on the couch, very miserable, and calling Sleepys AND calling Kingsdown.

Kingsdown had no interest in my plight. Sleepy's has yet to replace the second mattress. I suggested an upgrade since I have had three months of sleeping on the couch. They informed me that they do not do that.

I paid a great deal of money for this mattress and all i have gotten is aggravation, both from Kingsdown and Sleepy's.

I am still on the couch...

Pros: great bed reasonable price extremely comftrable
Cons: took about two weeks to get used to.

I love my kingsdown bed it was not the most expensive model, but have had no problems with it. I find i get much better rest on this mattress than my previous one. I bought it because it was softer due to the fact that my hands would go numb on my previous bed. This mattress has virtually eliminated that and I get very good rest. even though i do not maintain it by flipping it the mattress has held up well so far.

Pros: I highly recommend Kingsdown bedding for people who are sick of waking up sore!
Cons: Mattress is thick, make sure your bed linens are deep pocket, or one size bigger.

I have spent years on an expensive, but very firm mattress and consistently woke up achy and didn't feel rested during the day. After discussing these issues with several people, I diagnosed my mattress as the potential problem. I went to Art Van in Grand Rapids and was assured that Kingsdown was the best bed around-and designed to solve those exact problems. I was profiled, as was my husband, and we purchased a #2. This bed, after a year-has consistently given us good sleep and happy mornings. They did explain that the mattress would fit to our bodies, kind of like shoes would to your feet. The associate at Art Van really helped us understand the premise for the cushier, yet very supportive bedding, and it has worked perfectly for us!

Pros: Comfortable and american made!
Cons: Heavy

I love my bed. It is so comfortable. It is so great I find it hard to get out of it in the morning.  I have to say also that the service at Kingsdown is wonderful. I called customer service twice and spoke with a Jim and then a Jessica.  Before buying my bed I had so many questions.  I read online of peoples complaints so I called the company to voice the concerns and see what they could say about the different complaints. They answered all my questions and calmed any concerns I had.  I really liked Jessica's advice. She told me to spend alot of time in the store lying on each bed. She told me that if I lay in my sleeping position that I can get a better feel for what my night of sleep would be like.

My bed delivered a week ago. I love it!!!! I have to say it is the best sleep I have ever had! The bed is great, and the customer service I received deserves kuddos!

Pros: None
Cons: Collapsed in the center almost immediately.

Absolutely the worst purchase that I have made in the last two years. Don' t buy it. I get a better night's sleep on the couch.

Pros: Diagnostic bed test showed us we needed a soft bed
Cons: hot humid makes you sweat causes heat rash uncomfortable doesn't keep shape a lemon

We purchased Kings down Ultimate Pillow top bed most expensive one in store $4590.00 and find it extremely hot and uncomfortable we have had it swapped for the display model on the floor and its still the worst bed we have ever slept in went from sleeping all night to waking every hour back aches and even with air con on all night to 18d what ever part of the body is in contact with the bed sweats have severe heat rash after 2 months we are now sleeping on a bed purchased in 1984 which is much more comfortable and have delegated the kings down to the spare room even had visitors complain about the heat generated by the mattress We were railroaded into this bed by the saleslady and even with a set of cotton sheets and cotton topper pad this bed is hot would be alright for Alaska but no good in Australia was told by saleslady it was top of the range and had technology used by astronauts but seeing space is weightless ?

Pros: NONE!!!!
Cons: Substandard construction. Product was misrepresented. Overpriced

Buyer Beware! What a disappointment. Mattress was great for first six then it started to sag where we slept. It is like each of us is sleeping in our own hammock. It took the retailer (Mattress Giant) several months to respond. All the standard excuses, "complaint got lost, computer went down, etc.". Finally got a complaint form to fill out. What a joke!. It was at least eight pages long. Had to include photos. "Indentations" had to be at least 2 inches deep and this is a pillowtop. Just imagine. Well we got rejected because ours was just shy of the requirement. We called Kingsdown and they sent a "Nuetral" third party to examine the problem. Although he said he was not the decision maker that they would reject it, and they did. His recommendation was to sleep in the middle so the whole thing would sag. Why did we spend thousands of dollars to sleep on hilltop and roll into the valley? I have a hunch the positive reviews will change after they use the product for a few months. To many of the same bad reviews for this to be an isolated problem.

Pros: Still feels like the day we got it!PERFECTION!!
Cons: There are NO cons!

The mattress is everything they promised. I have had my #3 body surround mattress for 2 years and have never slept better. I feel healthier,more energized and ready to face the day.NO more tossing and turning! Kingsdown and my sales rep. made sure that my # 3 was exactly what my husband and I needed, by doing a Dormo Diagnostic Body Profile on us. We layed on this computerized air bed and it took a pressure map of our bodies and blended them to make our perfect mattress. Laying on it in the store ,I was sold. And with a lifetime warranty, how could we go wrong!