Maytag MMV5207A 1100 Watts Microwave Oven

Pros: Side-to-side sliding plate
Cons: light is very dim, fan is weak and loud

I bought this microwave earlier in a year, and overall am happy with it's quality - it heats up my food just like all the other microwaves I had before. It also looks very appealing, and goes well with my Maytag Gemini double-range. The plate, as ...

Pros: eye level, even cooking, good preset options
Cons: light a bit dim

Overall good microwave. Plate goes side to side instead of around. Seems to make for more even cooking. The preset cooking options work very well for example melt or soften options for butter or dinner plate reheat. The light bulb under the hood burned out after 8 months and I have had to contact Maytag to find a replacement. (also not very bright) The fan is very good as well and product looks good. Just a post note on this review. I had contacted Maytag regarding the light over the stove and they have shipped a new one and sent me an apology via email. I am impressed with their customer service.

Pros: Ok for as long as it worked
Cons: Didn't last long and repair service is non-existent.

Loved the oven until it blew out after 13 months. After I paid for the repair estimate, they never kept their appointments to complete the repairs.

I'll never buy Maytag products again.

Pros: Products are great.
Cons: Customer service is atrocious!

I purchased the microwave above (in stainless steel) along with a Fridge, Stove with double oven, dishwasher, and I even have a Maytag washer and dryer. I called them because the microwave plate I got was damaged during shipping, but since I didn't notice this within the 7 days of receiving it (my kitchen was being remodeled at the time of shipment) they refuse to send me a replacement without charging me $76.35 ($59.98+tax+shipping). I'm appalled. I kept my composure and asked to speak a supervisor or someone who could offer me better customer service, but she refused... I am NEVER purchasing a Maytag product again!