Pros: Very professional staff, great rooms, beautiful views of the lake and the mountains.
Cons: Pricey restaurants and a typical smoky European lobby.
Our expectations are pretty high when we stay at luxury hotels and this hotel exceeded our expectations. The setting is beautiful on Lake Lucerne. We had an air-conditioned room overlooking the pool which was very generous in size. The bathroom was extra large which was very important to my wife. The staff attended to our every need and even loaned us the hotel car to visit my daughter in Zurich. The hotel managing director, Herr Klaber, was especially helpful giving his guests his personal attention which was unusual for a hotel manager. The hotel restaurants are a bit pricey but there are several other restaurants within a 10 minute walk. The piano entertainment was better than the usual lounge player. The main lounge was comfortable but reeked with cigar and cigarette smoke which you come to expect in Europe. All in all, it was a very pleasurable experience.
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