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by resnul , Jan 22 '03
Pros: None. Just an air mattress with a wool cover. Cons: Return policy
You can buy a better air mattress at Target.Kevin Dyevich calls you right back immediately when he gives you his sales pitch. But, when trying to get your money back, he's not in. I returned the mattress but never was credited the full amount. After...
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by maryblanks , Jan 18 '03
Pros: great sleep, much improved back and neck pain. Cons: none
My husband and I are both physicians. We both have had back pain upon awakening for years. Since using the SAM mattress sleep has been incredibly improved and we both have noticed no pain upon awakening. Less tossing and turning at night. We were not...
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by tterry , Feb 10 '03
Pros: Comfort, Quality, 20 yr full Warranty, 90 day trial period Cons: If you don't like it you have to box it up and pay return shipping
I decided I needed a mattress after many sleepless nights on my old mattress. I have used a air mattress, a water mattress, and many inner spring mattresses; none of them can close to the quality of sleep I receive on the SAM bed. I started researching...
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by maxxipotamus , Sep 24 '02
Pros: Supportive, well, sort of. Cons: Cheap materials.
My wife and I were so excited about the SAM Mattress before it arrived. We waited three weeks for it to get here. We opened the boxes and had a hard time figuring out how to put it together. No instructions were included. What surprised me was how...
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by dislimpet , Jun 06 '03
Pros: SO COMFORTABLE! Cons: Delivery a bit skewed. Early, but not a problem to handle.
My husband and I both suffer from lots of infirmities that have developed since we hit middle age: sleep apnea, arthritis, degenerative disc disease...blah, blah, blah. You get the picture.
We just received our new sam mattress with the...
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by lori5371 , Aug 16 '05
Pros: NONE Cons: poor construction, poor advertising and misleading information
I wish these reviews were around when I purchased my sam mattress in 2000. I also was told that it was used in hospitals and in high end motels and on in on in on. As a person in the medical field, I thought, this is great! If people with ulcers on there ...
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by agshane , Sep 21 '04
Pros: Very Comfortable, Well Constructed, Don't have to Turn, Use on top of box springs Cons: Wish they were less expensive, but worth every penny!
Bought a SAM from Comfort Direct about 2 months ago, for relief of lower back pain. The order and delivery went smoothly. Did not receive the free pillows on time, and when we called customer service they said they were back-ordered and would be at ...
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by sylvester06410 , Mar 18 '05
Pros: air mattresses are better than standard mattresses Cons: Management & Customer Service at Comfort Direct is the worst I've ever experienced
If you are savvy enough to be doing your homework on this product and company, then you are smart enough to know that this a company to stay away from. I purchased one of their products in 2002 and was reasonably satisfied with the quality of the ...
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by talisman777 , Jun 29 '05
Pros: The idea is great but the finished product you buy, is not. Cons: The bed is hard and is not as advertised.
I initially bought the Sam Bed after reading the review and talking to the owner. He was very convincing. I bought the bed for my son so I got the single. I do not recall what I paid for it but it was not cheap. I actually thought the bed was fine ...
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by rjr8604 , Dec 08 '04
Pros: The air mattress design, speed of delivery, service, and price. Cons: N/A
My wife and I have recently been blessed with our first child, a beautiful baby girl. Since she has been in our home the late night wake up calls are frequent, and our sleep has suffered dramatically. After about two weeks of waking up ten times a ...
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by muvr100 , Oct 19 '03
Pros: NONE!!!!! Cons: Rude customer service, terrible delivery time
I ordered a Self Adjusting mattress in the beginning of September and was informed that we would receive this mattress within three weeks. After three weeks had passed with no word from this company, I called Customer Service and was informed that they ha ...
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by andersl4 , Jul 02 '07
Pros: None Cons: Poor quality product, business practices, dishonesty
This mattress is not the answer to a good night's sleep. We ordered a mattress about 2 years ago before reading all the negative comments on the web about Comfort Direct. Unfortunately we went ahead and accepted delivery. I have suffered from ...
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by zipperbaum , Oct 03 '05
Pros: This poor experience made me REALLY look harder at purchases I make over the internet. Cons: I don't have enough time to list them all.....
I came to this site to help me find a replacement mattress for this one! If I had known this site were here it would have saved me $1500 and a ton of lost time on phone calls, letters, etc. EVERY ONE of the 1 star ratings on this site are exactly ...
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by kimivon , Jul 23 '07
Pros: helped my back pain Cons: broke down 2 times in 2 years- owner is a huge JERK
I bought my SAT mattress around 2005 and was extremely happy with everything about the bed. After about 2 weeks lower back pain, shoulder pain leg pain... gone. After some use, the side I sleep on was "sagging" and my back and shoulder pain quickly ...
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by betty_boo , Feb 02 '07
Pros: Very comfortable. Suitable for those who like firm and those who like soft. Cons: none
Our SAT bed arrived almost a month ago. Dual adjustable bed frame from Leggit and Platt with two XL twin mattresses from SAM. Obviously they've changed the design since the picture. The air chambers run horizontal with your body, not vertical as shown ...
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