Simmons Beautyrest Mattress

Pros: Soft top layer
Cons: Ridiculously thick, not very comfortable (yet?)

After two weeks of (not) sleeping on it, my rating for this mattress has gone from zero stars to two, so there is hope yet. I did my homework, read lots of reviews (thank you fellow Epinion writers), laid on dozens of mattresses and, after spending ...

Pros: Reduced partner disturbance
Cons: Very poor warranty response

About 18 months ago I purchased a Simmons Beautyrest Evolution Visco mattress and base, a top of the line model. After 5 months the Visco pillowtop started to fail and after 11 months I put in a warranty claim. The company (Sleepmaker,here in Australia) ...

Pros: It was fine on the showroom floor.
Cons: Body impressions.  Lump in middle.  Not flippable.  Horrible quality. Customer care department could care less.

The Simmons Beautyrest is absolutely the worst mattress I have ever slept on.  It felt nice on the showroom floor.  But, that was deceptive.  We took it home and it was fine for about a month then I noticed divots where my ...

Pros: Can't think of one
Cons: Hot, PERMANENT body impressions, overpriced

After 30 years on a Sealy Posturepedic (top of the line and paid approx. $900.00 in 1975) my husband decided to buy a Simmons. We have owned this mattress approx. 6 mo. and paid $1700.00. It is not worth one cent and I probably could not even give it ...

Pros: At under $800 for the set, it was within our budget at the time.
Cons: Did not hold up over the long haul. 

In 2000 my spouse and I purchased a Simmons Beautyrest Ambassador Plush mattress set.  One year later, it was replaced due to the box spring breaking.  The store replaced the entire set under warranty.  So, I have slept on this bed since ...

Pros: Mattress doesn't move when one partner moves or gets up.
Cons: Deep indentations. Too expensive for poor durability. Useless warranty.

We bought a Simmons Beauty Rest mattress about 4.5 years ago. We liked it very much at first, our favorite feature being that we could both move around or get up without disturbing each other. We are both restless sleepers so this is an important ...

Pros: Successfully isolates movement.
For the first six months it was very supportive "firm" mattress.
Cons: Began to sag after six months.
Forced to roll center and feels like a hammock.

We purchased this mattress because our Serta Firm was only a double size, and we wanted something bigger.  We only switched from Serta, because we liked the motion isolation technology and the Euro top cushioning.  Within six months, the ...

Pros: you really barely feel the other person moving
Cons: Did not last more than six months...

We bought the top of the line Beautyrest king size mattress thinking that more money meant more comfort. Although it started out comfortable and the no disturb part is great the mattress has indented after only six months. I can no longer sleep on my back without waking up with a terrible backache and forget sleeping on my side - something goes numb and wakes me up. At 120lbs you would think that I wouldn't be able to cave in a mattress that baldy. If I lie in the middle of the mattress I end up feeling like I'm on top of a precarious ledge with slopes on either side of me. It has ended up more like a hammock than a mattress ! The mattress warranty person did come to inspect it and admitted that it was more than the allowable 2 inch per year sag,... we have yet to determine what the store will allow us to do. I just want my money back.

Pros: Good looking mattress, comfortable pillow top, nice end support.
Cons: SAGS IN MIDDLE - Do not buy unless you love rolling into each other!

Purchased one week ago!! Noticeable sag in center of bed already. Looked to see if frame was set up properly -- it was. Paid $1200 for a King size mattress that sags already?? I don't think so......returning IMMEDIATELY !!

Never again.....N E V E R !

Pros: I do not have a pro comment!
Cons: I do not recommend the Simmons Premuim 5000 mattress if this is suppose to normal.

My Simmons mattress has a hump down the middle. I turn the mattress quite often but the results are the same. My bed looks terrible when it is made up. I contacted Simmons and they said " the impression is not a manufacturing defect, but rather indicates that the product is properly conforming to your body's contour as designed.

Has anyone had the same problem? I can't believe this is normal for the mattress to have a 1 1/2 to 2 inch impression on both sides of bed with a hump in the middle that is always there.

Pros: NONE! THIS COMPANY SUCKS
Cons: EVERYTHING - SEE ABOVE

I purchased a Beautyrest 5 years ago. I will NEVER buy another bed from either Simmons nor Sit & Sleep in Culver City, CA. The do not stand behind their products. They said that the bed was normal. How is a 2" sag normal wear. They sent out a letter stating they would not honor the warranty. SHAME ON THEM! ANYTHING TO AVOID NOT STANDING BEHIND THEIR PRODUCTS

Pros: comfortable for about a year
Cons: trash!!

We Purchased our Simmons World Class Beauty Rest king size pillow top mattress in Oct 2001 (2 years ago) It is like sleeping on ROCKS! the company refuses to service it as they say the mattress (which is white)is stained which voids the warranty! what do mattres stains have to do with the quality and durabilty of a product? I have 3 kids, what in my house is not stained?

Pros: we were impressed with their warranty.and how quickly the honored it.
Cons: very decieving in the store cushy foam on top hard as a rock.

We had a simmons beautyrest Candace valley and we loved this bed.but after to 2 years we ended up with a big hole on my side of the bed.so the mattress inspector came out agreed we had a problem.simmons gave us a credit within 24hrs of his visit i was impressed after reading about alot of warrantee's not honored.so we went bed shopping at our local RC WILLEY store they no longer carried our bed .so we purchased our baxter beautyrest which felt great in the store not so much in our bedroom,that soft comforting feel of our candace valley was gone.we now have a very firm mattress with a very deceiving cushy top.we wake up sore everyday. RC WILLEY will not let us exchange this bed.there 30 day return policy does not apply to us which really burns me up.I can only hope this bed gets a big hole in it so simmons will give us another credit.

Pros: None
Cons: Useless warranty.

My wife and I bought a king size, pillow top mattress in December of 1998. It was very comfortable, initially. Within months, we had to rotate the mattress more often than is typical, and within 2 years the compaction was irreversible. At 5 years we were uncomfortable and looking to get rid of this $1200 mattress. I noticed it had a 10 year warranty, so I contacted Simmons. They sent an inspector and within a couple of weeks I received a letter telling me that there was no structural failure, and that the compaction did "...not affect the product's durability." What defines "durability"? How about "useability"? We will never buy another Simmons mattress.

Pros: Nothing!!!!!!!
Cons: Simmons doesn't stand behind their own product!

My story is similar to others on this forum. We own a Simmons Beautyrest Mattress that has major problems. However, Simmons refuses to stand behind their 10-year warranty.

We purchased the mattress from Mattress Giant. Within a year, mattress developed "sags" on both sides, top and bottom.

After completing the extensive claim form, an "independent" inspector visited, taking more photos and measurements.

3 months after this warranty claim begins, we get a note from Mattress Giant stating that we had abused the mattress. UNTRUE!

I contacted Simmons Co. by phone and was assured that I would receive a return call within a day or two. 3 months later, still no call.

I completed the customer service form on Simmons website. I received an email response telling me they will get back to me shortly. Again, it's 3 months without no response.

It's interesting to me how easy it is for a company with a quality product to honor their warranty; but a company with a sub-standard product knows they can't stay in business because they can't handle the repairs resulting from their below par products.

Our family doesn't plan on doing business with Simmons or Mattress Giant again.