Cablevision

Pros: Their services are good quality
Cons: Their customer service is the worst I have ever seen!

I was a Cablevision customer for a little over a year and whenever I need customer service it was a nightmare.  When I first signed up I was lied to about pricing.  They gave me a deal that later I was told I didn't qualify for so I was ...

Pros: Cablevision is offing the lowest price for TV, Phone, and Internet at unequaled speed.
Cons: customerservice is terrible. They will have monopoly on all three and rates will sky rocket.

Since I have moved in to my new place 2 and a half months ago nothing has worked right for more that one week straight. HBO on demand has never worked right... ever! The phone is useless if it is raining or I am using the Internet. The bandwidth is never ...

Pros: Reliable service, friendly customer service associates.
Cons: Billing consumers for unneeded services.

The madness must stop. I have been a loyal standard cable user for 10 years and made the decision to upgrade to digital in order to view HDTV on my new TV. I have two TV's in the house. One standard CRT and one plasma that has a built in HD tuner and ...

Pros: DVR capability. Good sound and picture. A variety of service.
Cons: Can be expensive with add on packages, phone doesn't work in all areas.

I've been using Cablevision for a little over a year now for my TV service, Internet and phone service. Other than the occassion updates and outages, the system has worked great. My favorite part though is the DVR add on that I am now hooked on . The ...

Pros: Not a one that I can think of.
Cons: Overpriced and abysmal service. Apathetic, incompetent management.

I'm in day 5 of a total cable tv service failure in Bogota, NJ - Bergen County - out of their Oakland Office. With no relief in sight any time soon.

Apparently, this is a system-wide failure across many systems in NJ. This, after a system...

Pros: Only cable company here. Faster than DSL internet when it is working, I LOVE DVR
Cons: Poor phone quality, unreliable service, terrible customer support, still no service...

I have phone, internet, and cable through CableVision and I get very low quality picture, frequent choppiness, and freeze-ups. It goes down frequently and requires a 15 minute reboot process. The voice quality on the phone is far worse than my cell ...

Pros: None
Cons: Worst Customer Service, Long waiting, only choice

Customer Service representatives are bunch of liars at cablevision, they called me few days ago and offered me the Family package services for $25 for 6 months + Discount on optimum online. When I called to schedule an appointment, they said you will...

Pros: The only Pro is there are other services available from other companies.
Cons: The customer service, the picture, the cost. The service is a nightmare.

I have only had trouble in dealing with Cablevision. THe picture quality is atrocious (but that isn't my main gripe). The problem I have is they will not let you use a TiVo box. Their trick is to constantly shut off power to the cable box so your TiVo ...

Pros: Minimum price - minimum service
variety of on demand
Cons: Terrible search capabilities
Hidden costs
Rude Customer Service
No Multi room dvr
No Web programming

I had a Sales Rep come to my house on memorial weekend to offer a winback promo to verizon fios customers. He did a bill comparison told me that for the exact same service I would save $40 monthly. The pitch was that I had a 30 day free trial and that if ...

Pros: Dollars aside, the Silver Package was decent. The channel selection was large and varied.
Cons: Their customer service is just horrendous. Their packages are quite pricey.

My roommate and I had the silver package for the past six months. We got the service because it's only cable service available in this area, and we couldn't watch any other channels otherwise. The service was okay; sometimes it would go out for a ...

Pros: Im getting The Dish
Cons: The nastiest, most surly and horrid customer service in the U.S.

I recently got digital IO tv from cablevision. Cablevision's new digital cable tv packages include ...

Pros: Good Channel Selection
Cons: The WORST customer service, lazy repair people, idiots manning the phones

I will keep it short, but I have had a two week nightmare with trying to get digital IO installed.

The topper is that they tried to charge me because their cable signal was weak in my area. (they didn't after a fight)

Their repair...

Pros: absolutely none
Cons: too many to list - read this, you'll get a good laugh!

Here is a copy of the letter I sent to the Complaints Officer after this weekends nightmare. If you want a good laugh, take a read...

Dear Complaint Officer,

Ok, first of all, I would like to tell you that the only reason that I am...

Pros: NOT A THING !!!
Cons: The only con is what cablevision is pulling on all paying customers.

      I hate cablevision because they have decided to blitz the channels with the most awful commercials. It is absolutely disgusting what this company is doing on the TV now a days. They make no sense and they are shown ...

Pros: i've only had the internet/cable service for a day, but i hear it's reliable.
Cons: customer service, open-ended all day 'appointments'

10 AM - 8 PM is not an appointment. This is ALL DAY. An appointment would be "We'll be there at 3pm, Sir." and someone actually comes. I had a 10-8 "appointment" yesterday. The technician came at 6pm. I hadn't left my apartment all day and was ...