Charter

Pros: NONE
Cons: See details of letter above.

It is absolutely inconceivable that any company could treat a customer as poorly as I've been treated by Charter Communications. I am an Independent Contractor working from home on unclassified government proposals--I am paid by the hour for ...

Pros: NONE!
Cons: WARNING!: Bad picture quality/sound and a company who doesn't know how to treat its customers.

Yes, CHARTER = CRAP! These people are outrageous, first they CANNOT keep a service date, I schedule it, the rep. tells me one thing, they show up TWO WEEKS later! Secondly the picture quality and sound get static VERY often, along with the remote wanting...

Pros: Friendly service technicians (we see them often)
Cons: very unreliable signal

As I write this, the cable is out (again)! Even though it was 106 degrees in Little Rock today, the snow on the screen only makes me hotter! Charter recently purchased Falcon Cable (which must hold some type of world record in unreliability) in our area,...

Pros: Local based
Cons: NO choices

Charter took over the prior cable Co. Marcus and we here in So CA have NO real choices in programming BUT on the Upside we get Internet hookup.
Downside my TV cable bill goes up whereas my phone is 33.00 using AOL.
I will get DSL via Charter,...

Pros: Good channels
Cons: Inconsistent bills. Overcharge. Rude customer service!

My husband LOVES to watch TV, so let me tell you that it would take a lot for him to cancel our cable subscription. We had problems for ten months before we called them and said we wanted to cancel.

What bothered us most about Charter was...

Pros: Great service and courtesy
Cons: a little pricey

For me being a military wife we have few options for cable servers. Take what u got or do without and i cant do without. Charter offers me over 50 channels and they are all great i rarely have any service interruptions and if i have a problem they are...

Pros: None
Cons: Terrible company to have as a cable provider

Charter Communication is fortunate it has a monopoly in the city that I live in. If I had another choice, I'd send them my money instead of Charter. Customer service is a farce! It does not do the basic thinks like inform subscribers of new services,...

Pros: Great reception
Cons: Price, lack of local options

I was extremly optimistic in the acquisiton of Greater Media Cable due to the poor quality service and expensive monthly fees.

Charter Communications continues with the same practices of its predecessor. To obtain any type of resolution to a...

Pros: Great Variety
Cons: Must Purchase new items

In my area, Charter communications has just upgraded their services...finally!!! Our area was the last in my city to get an upgrade, almost 4 months after the first upgrades started to be made in other parts of the city. The upgrade is great, don't get...

Pros: Absolutly none !
Cons: Sir, we don't serve you

I recently moved into a new house and applied for cable service. I was very surprised when they called back in a few days and told me "Sir, we cannot serve your house". When I asked why I was told that they did not serve homes that were more...

Pros: good channel selection on Basic
Cons: getting a little pricey

We don't like spending money on premium channels. We spend the routine $30 or so dollars and get the basic stuff. Lately, Charter has increased our monthly rate and added Disney. Some folks aren't happy with this, but we aren't all that disappointed....

Pros: Overall good quality
Cons: Poor customer service

I have been a Charter subscriber for about 9 months. While I must give them credit for improving the reliability of the cable service in that time (We used to lose service about once a week for hours at a time--now we haven't lost service for almost two...

Pros: Animal Planet
Cons: their price and service

When it comes to Charter, I have to spit. One reason I really dislike Charter is because the only way to get it's cable modem, is to have their cable. In my family we like satellite but we also like our cable modem. Recently we had to get rid of the...

Pros: they charge with no problem
Cons: not very helpful

We started out with greater media cable four years ago. and now that charter has taken over it just seems that it is getting more expensive forty dollars for cable is unbelievable. half of the channels do not come in that great. and to get service to...

Pros: convinces you to get a dish
Cons: price has gone up 25 dollars in less than 2yrs. bad picture!!

The price has gone up 25 dollars per month in less than 2yrs. The digital cable picture is suppose to be so clear it is actually worse than cable from the 80's,fuzzy in and out.Ive called customer service and they actually will argue with you about their...