Citibank

Pros: They are willing to work with loyal customers.
Cons: Can't think of any.

Enclosed letter to Discover Card.
"I am writing to express my frustration with the service at Discover Card. Let me briefly recount my experience:
I have had my Discover Credit Card for over 5 years with no
problems what...

Pros: Customer Service. % and %+ cash back on regular purchases.
Cons: If you carry a balance, the fees can get quite large.

I've had many credit cards over the years, but this one has always given me the best service and options. I got it right out of college and it's been nothing but a smooth ride for twenty years. I carry other cards at the moment, but this is the only one ...

Pros: promises
Cons: customer service, requirements

I have had two credit cards in my lifetime: BankofAmerica and Capitol One. Cap One has been the best to me, so far, in my small amount of card usage (seven years.) Bank of America I cancelled solely because they charged undisclosed fees when I used my ...

Pros: Snazzy "free" gifts and easy to get (on a campus)
Cons: High APR, horrible customer service, and wrongful billing.

Citibank lulls college students with interesting, "free" gifts. Such as free t-shirts and candy.

What they don't tell you is the high APR on charged goods and services. I signed up with Citibank, as my first credit card. I needed to use...

Pros: great company w/ excellent customer service
Cons: too many soliciting phone calls

I have a Citibank Driver's Edge card. It allows me to get money back towards a car.

I have always had good luck with Citibank and I have had my card with them for 10 years. Their customer service is always available and I never have a long...

Pros: Online Banking
Cons: None

When I turned 18 (9 months ago) , I started getting offers from credit card companies. One offer stood out from the rest. CitiBank. I signed up for their Student card, and in no time I had my first credit card.

So what do I think about...

Pros: I guess the rewards program
Cons: Customer service

I have had my Citi credit card for 4 years now, and never had a problem until recently. They were charging me $20 a month for the Credit Protector program, when I had called 3 times telling them to take it off my account. Well, last month this $20 put me ...

Pros: great website, pay your bills online,send/receive money
Cons: horrible, rude customer service

I have had two accounts with citibank over the years. Once when I was in college. I was happy with the service and closed my account because the rate was too high.

I opened another account just last year, wooed by a great interest rate. Never...

Pros: Great service, online access
Cons: High interest rates, watch my credit report like a hawk

I have had the Citibank card for five years now, and I'll have it for many years into the future. They have stood by the card since my shaky first credit days as a student, and have grown with me into a career where I can handle a larger credit line....

Pros: Great service and effort.
Cons: Not enough branches around

I started my own business couple months ago, and I needed a business checking account. I search through many banks around, but they either required for me to have had the business running for more than one year or was asking for incredibly large amount...

Pros: Nil
Cons: Non customer oriented services

I went into a Citibank branch office in Taipei and tried to pay the credit card bill in cash for my sister several days ago. The clerk told me that the counter wouldn't deal with any cash transactions anymore. She asked me to put the money into an...

Pros: reasonable interest rate
Cons: cant think of any

I have had the citibank platinum card for a while. I think it is a great card to have because it has a lot to offer. I have transfered balances on to it because I call them and they give me an ultra low interest rate to be able to make the transfer....

Pros: convenient, reliable
Cons: credit costs money

I have had my Citibank credit card since I was 18. I have had only one mistake in 7 years, knock on wood, so I am relatively happy. My interest rate is low, customer service is very good and I have had no problems with the service I have received. I...

Pros: None
Cons: They didn't send me a card

Below is my original opinion, which I am updating here on 11/8/00. A card did actually arrive today, nearly 7 weeks after the application was submitted and 3 weeks after I was told that they had not received an application. The card that came was a...

Pros: Top leader in fraud protection
Cons: Hard to get an account

Citibank is the top leader in fraud protection. I should know before deciding to stay home with my kids I was one of their fraud workers. I have had a lot of credit cards before so I know what it is all about. They also offer innernet pay and many other...