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Charter One Bank

Charter One Bank

Overall Rating: Product Rating: 2.0

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Product Rating:Product Rating: 1.0
 

A Friendly Message to the staff at Charter One Bank, "FIST IT!"

by DeRango Epinions Most Popular Authors - Top 500, Jan 01 '07
Pros: Zero, like the number of intelligent staff members.
Cons: Poorly Trained Staff, Bad Customer Service, Read on For Full details
Prior to moving I had several accounts set up with Charter One bank. They actually had the best interest rates at the time for CDs (Certificates of Deposit), so to keep things simple most of my funds were trusted to this bank. Big Mistake, ...
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Product Rating:Product Rating: 1.0
 

Charter NONE(or the merger from Hell)...Things keep getting worse!

by jenb123 Epinions Most Popular Authors - Top 500, Apr 07 '00
Pros: none
Cons: everything
Though I originally posted this negative review more than two years ago, we must be gluttons for punishment. Why? Yes, they keep screwing up. I'm leaving my original review unaltered, only adding new information at the end.

If this bank...
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Product Rating:Product Rating: 5.0
 

Charter One Bank: Totally Free Checking

by meanbeast , Sep 09 '00
Pros: Free checking account, debit card, no problems
Cons: n/a
As I entered the Charter One Bank category on epinions, I was amazed at all the negative reviews. Personally, I have never had a single problem with my Charter One account.

About a year ago, I decided to get a checking account because I...
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Product Rating:Product Rating: 2.0
 

You are going to pay for the Free George Foreman Grill down the road.

by enews123 , May 02 '04
Pros: Good value products with a solid list of features
Cons: Many glitches, bad unprofessional customer service at the branch, online email and phone line
I opened up both my personal and business accounts over 4 months ago after carefully weighing their pros and cons.(didn't get the Grill because they didn't have it in stock) Charter One's new Best Free Checking is a good deal given the interest rate ...
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Product Rating:Product Rating: 1.0
 

Totally FEE checking

by Milindoe , Dec 23 '02
Pros: Ummm...thinking....uh....still thinking
Cons: No fair, my space here is limited!
Charter One swallowed up an excellent local community savings bank - and from that day forward, my financial life was a living hell.

My "automatic" payments that I'd set up prior to their takeover, were not made - my mortgage payment, my car...
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Product Rating:Product Rating: 1.0
 

Charter One Could Screw Up A One Car Funeral

by grantd , Jan 19 '04
Pros: open hours longer than most
Cons: too many to list here...read the review!!!
PREFACE I read many of the other reviews on Charter One regarding many of their services, but didn't see anyone's experience with a CD (Certificate of Deposit). I've been investing my money in CD's since I was 12 (now 40)and have even used brokered ...
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Product Rating:Product Rating: 4.0
 

High interest rates, steep fees, and friendly people

by anecdoter , Sep 28 '00
Pros: High Interest rates on accounts, friendly staff
Cons: high minimum fees, few ATMs
Tired of being charged several dollars a month for a savings account that was under the minimum deposit, I decided to switch banks. Since my grandmother has been a customer of Charter One for many years and is pleased with their services, I decided...
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Product Rating:Product Rating: 5.0
 

Number One for Me

by smartone86 , Apr 21 '04
Pros: Long hours, friendly staff, online checking, free stuff
Cons: You do need to be aware of the fees
My review focuses on Charter One's Totally Free Checking, and contrasts many other reviews on it. I will say that my only experience in the bank is with their free checking, and their gift cards. When I needed to open a checking account I did my ...
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Product Rating:Product Rating: 2.0
 

where's my money?

by painkillas , Feb 25 '00
Pros: many locations
Cons: they are incompetent
CharterOne used to be Albank, which is the bank I originally opened my checking and savings account with, until they merged or took over. Whatever. I really didn't care to pay for new checks for my new account and new bank. But that is not my...
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Product Rating:Product Rating: 1.0
 

"First" really is the WORST.

by kfj001 , Dec 26 '00
Pros: Friendly Staff
Cons: DUMB Friendly staff, they like to have fun with their fees, hideous modern checking system, NO electronic statement system
Charter One financial is a consumer advocate’s worst nightmare. Under the guise of “free checking”, “low interest loans”, and “sheer convenience”, Charter One has managed to win the hearts of people who were unfortunate enough to believe this bank can...
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Product Rating:Product Rating: 1.0
 

I wish someone had warned me

by Indievegan , Jan 09 '01
Pros: none... oh, wait, dumb cookware
Cons: fraud, collossal fees, big mistakes, disorganization
My grandmother opened a checking account at HSBC bank around the same time my best friend opened one at Charter One. I asked both of them what they thought of their respective banks and they both seemed satisfied. The deciding factor, I think, was...
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Product Rating:Product Rating: 2.0
 

Free Checking wasn't free

by besamtu , May 05 '00
Pros: People, number of branches
Cons: Not consumer friendly, many charges
I originally opened an account with Charter One because they advertised "Totally Free Checking".

The strength of this company is it's people. Even though they often are understaffed, their people were effective and knowledgeable....
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Product Rating:Product Rating: 5.0
 

Totally e Checking, RIP

by raderator , Jun 16 '04
Pros: ATM rebates, interest, no paper.
Cons: $1 fee for PIN purchases.
Update: In all stupidity, Totally e Checking is no more I started with Charter One (Albank) several years ago because they were the only local bank with free checking with no minimum balance. Service has been great. Now with Totally e Checking, it is ...
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Product Rating:Product Rating: 2.0
 

Forget Charter One!

by clubtp , Jul 30 '02
Pros: Free Checking.
Cons: Fees, Fees, Fees. Bad Service.
I have been a member of Charter One since they changed their name from St.Paul Federal. I noticed all these mailings coming in stating that the fee for this is increasing and the fee for that is increasing.

I didn't pay any mind.

...
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Product Rating:Product Rating: 5.0
 

Charter One Home Equity Line

by ackermac , May 04 '08
Pros: Fast Excellent Rates Excellent Terms - No Closing Costs Courteous and helpful Loan Agent
Cons: None so far.
After reading the various reviews on this bank I was very hesitant to pursue a loan with them through Lending Tree. However, after perusing many of the reviews more closely it appears that most problems are with local customers using Charter One Bank ...
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Showing 1-15 of 59 reviews Page 1 2 3 4 - View all Next



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