KeyCorp

Pros: Free E-Banking, strong customer service
Cons: Fees, Fees, Fees, and more fees, measly interest rates

I started with Key Bank 4 years ago when I was still living in New York. At the time I signed up for their savings and checking account, I found the bank good to work with and fair in the fee schedules. I was told that there were no fees associated ...

Pros: I got a free Ipod, that's about it
Cons: They change account rules to justify their ridiculous fees; not a full disclosure organization

First off let me open by saying I have never had such problems with any bank that I've ever been with before in my entire 20 years of banking, even with the new laws, as I have with Key. I only signed up to get a free ipod. I found out that they really ...

Pros: excellent service, excellent website, good relationship oriented products (if you can afford them)
Cons: if you only want a checking account , KeyBank is not for you

Key has done an excellent job of reinventing themselves in the past couple of years. When I signed on as a Key customer in 1999 fees were exorbitant and one had to be very careful to avoid them. Now, with as little as $3,000 in all your accounts w/Key...

Pros: Great Electronic Banking, Great customer Service
Cons: Fees, Fees, Fees

Your Local, Friendly, Megabank
Key Bank (www.key.com) is a large, regional bank located primarily in the Midwest, but with offices in over 14 states. In today’s typical fashion, many of Key’s Customers (including myself) became members of...

Pros: At least the customer support people weren't complete jerks... most of the time.
Cons: You are a number, and a small one, and you know it.

My experience with Keybank began when I moved to Denver with my fiancé. He had moved here a few weeks earlier and had established an account with Keybank, mainly because there was a branch location near our home and the office. After I arrived, we...

Pros: Are you kidding??
Cons: If you bank there...you know all too well.

I have banked at Key Bank since I was in high school. My experience with them for the last 12 years or so has been less than impressive, much less even a pleasant one. I should have left them way back when I applied for my first credit card, the...

Pros: Web Site
Cons: Every other service besides the Web Site!

I started off with Key about 10 years ago and have not had any problems until just the last few years. My checking account was originally free, and I also had a savings account. I was relatively young when the account was opened, and am still well...

Pros: Nice e-banking features standard on their accounts, nice management of accounts.
Cons: Bad human service, costly to avoid the e-revoulition in banking here.

What can I say about the bank, that doesn't really do anything "special". Except, well that's just it, what can I say?

I have both a savings and checking account at this bank. I chose this particular bank for only two reasons:
...

Pros: Cares about their employees, multi-service financial institution
Cons: Not using services available to you as a customer, not choosing the accounts right for you

I am new to Epinions and was browsing through the topics. I was horrified to find negative comments about KeyCorp.... Where to start?

Through Key I have a checking account, a savings account, mastercard debit card, online banking, Visa,...

Pros: In many states across the nation, online maintenance
Cons: Able to maintain accounts online but not able to maintain ALL of them

In 1992, my husband (then boyfriend) opened his Key Bank of New York checking account. It was great because he was in college and Key bank did not require a monthly fee to have a checking account and no minimum balance. For a college student, it was...

Pros: Very Convenient
Cons: None so far

I really didn't appreciate or think my bank KeyBank was all that out of the ordinary. That is until I moved out of state and kept my account open because I got a debit card with it and couldn't write out of state checks.

The debit card was...

Pros: Ease of use; availability
Cons: Sometimes takes a while to see post even though account is numerically altered

I was a little shocked to see so many negative comments about Key's on-line banking system. Whereas there are a few negative aspects to this form of 21st century banking, discussed herein, I find the ease and convenience far outweigh any negative...

Pros: Accurate, Friendly, and Convenient
Cons: Not one as of right now.

I live in Maine, and had never had an account other than at a Credit Union before I started an account at Key. At the time, there was one right next door to where I worked, so it was convienient. The associate who helped me start a checking and savings...

Pros: Customer Service at the branches are friendly.
Cons: Service charges and Maintenance Fees.

I have been banking with Key for about 4 years now. When I first started banking there I was impressed by there customer service and products. I had just come out of a bad experience with HSBC and I needed a bank that was not going to play with my head....

Pros: branch locality and variety in account types
Cons: that I did not find this bank first

As a Key Bank customer, I am proud to admit my happiness. I have had accounts through several banks in my area, since I moved to the Mid-west. I have been fed up with banking facilities, until I found Key Bank. The Customer Service is outstanding! I have...