Wells Fargo

Pros: Ease of Use
Cons: Not all information is readily available

I haven't set foot in a bank in almost six months. I survive on ATM's and my online account information from Wells Fargo. I don't have any excuses for not having paid my bills now. Why? Because it is easier than tying your shoe, to sign on, download...

Pros: Convenient ATMs
Cons: Just about everything else

I don't want this review to come across like I'm a New York snob, but what is it with Wells Fargo ??? I remember getting better customer service from banks such as Citibank and Chase - A friend of mine lost her ATM card 3 weeks ago. Unfortunately,...

Pros: The bank makes lots of extra money and reduces costs of processing paper checks.
Cons: The WF Equity Enhancement Program is a Bad Financial Decision

I , like an idiot, unfortunately did not read the fine print and recently signed up for the misleading Wells Fargo Equity Enhancement Program. Three months later, when I received my quarterly loan statement, I realized what a huge mistake I had made. ...

Pros: Nearby branches
Cons: Customer Service, anything online related

I signed up online for an account online and sent in a $500 deposit. Then I added $2500 at a branch location. And did one online payment for $89. So my balance should be $2910 right? Wells Fargo however managed to "misplace" my $500 deposit. So I called ...

Pros: cAN'T THINK OF ANY
Cons: INCOMPETENT CUSTOMER SERVICE

I have spent at least three hours trying to take care of some very serious security fraud issues with our account but was bounced from one person to another ( i think more than 8 right now).

The fax number one rep gave us to send important...

Pros: The people act nice. Work with people with bad credit.
Cons: Takes months to get issues resolved, I've been lied to about refinancing.

I had bought a house and used Wells Fargo for the Mortgage. It was a long process as all house buying is. I was told that seeing I did not have a normal bank account with them that I could get $200 toward closing, so I did. When I opened the account ...

Pros: none
Cons: Lack of customer service. Refunds take forever.

Yeah, Escrow is convient but it it worth it? I mean half the time they pay it late and it looks bad on your credit score. On top of that they assumed for some reason that I had a lapse of insurance on my property WHICH I HAD NOT. I used their online site ...

Pros: Um...nothing comes to mind.
Cons: There are children running this bank's operations, and they have no clue what they're doing.

Wells Fargo goofed up one of my monthly automobile payments I had set up through Quicken for November 2005. I called the Wells Fargo main number 1-800-869-3557 and pressed 0 to talk to a "banker". They passed me to an online banking specialist who ...

Pros: Clear statements
Cons: Punitive fees

I am more than annoyed by the length of time that Wells Fargo takes to post checks issued by my bank, BB&T. The problem has become especially noticeable in the past six month--interestingly enough, about the time the public became aware of problems ...

Pros: none
Cons: They have no personal service

I am a A/R manager for a plumbing company in Sioux City, Iowa, so I deal often with garnishments and other legal paperwork. We had a client (we'll name them Mr. and Mrs. Smith) that banks at Wells Fargo and owed us almost $800.00.

Mr. and...

Pros: Just like another BIG bank
Cons: No Mercy Customer Service! Rude if you ask help.

I had been with Wells fargo for about 10years. Until recently, when I shifted to Bank of America. I have decently large bank balance with my savings. But customer service people don't care about long term relations!! Three recent incidences shook me off...

Pros: Nothing.
Cons: Steals your money!

I'm originally from Los Angeles, but now living in San Francisco for school. This is an important factor in the story I am about to tell because it entails my parents depositing an amount of $5000 into my BofA account about every 3 months for rent and...

Pros: none
Cons: incompetent, untrained staff, inefficient, high fees, relinquishment of responsibility

I have been pondering for a while whether Wells were just incompetent but now I'm wondering whether there is a saboteur on the inside trying to bring the company down.

Every single time (and I am NOT exaggerating) I have drawn money down from...

Pros: None
Cons: Can't handle taking more than the required payment.

It seems to me that I have had similar problems as other reviewers. My problem started when I tried to pay off my car loan early. I called on the phone to get the payoff amount. I sent in a check based on the amount I was told over the phone. I kept ...

Pros: ???????
Cons: OVERDRAFT FEES

Overdraft Fees: My wife banked with Wells Fargo before we got married. She admittedly is not good at keeping track of her finances. On one occasion her account went negative and Wells Fargo just sat back watched the fees come rolling in. On the day ...