GEICO Direct

Pros: Lower cost insurance
Cons: Coverage is to low to be good

I have been a loyal State Farm customer for 22 years. After buying a new pick-up truck I called my agent to get coverage on the truck and thought they where out to lunch. I couldn't believe how much more it was going to cost for this truck...

Pros: 24hr service,
Cons: conservative company

First off, I should mention that I work for Geico as a customer service agent. I also am a customer of Geico and have been for 3 yrs. I switched to Geico after dealing with Drivers Direct and Farmers. DD(Drivers direct) had the cheapest rates around but...

Pros: great fast service, low cost.
Cons: none yet

Well, since I have to carry insurance on my vehicle, I was shopping around for an insurance company in the state I moved to. Rhode Island. After 3 hours of frustration and discouragement, I mean come on.. I have a clean driving record, no tickets, no...

Pros: The Gecko is neat.
Cons: Overpriced, underserviced, horrible customer service, misleading customer service.

I will keep this short. Geico was completely unable to provide even remotely satisfactory of customer service. For example, when they listed me at fault for an accident when a friend of mine borrowed my truck and was hit by someone taking a U turn (in ...

Pros: Anxious to please
Cons: No way to scream in person

When my previous insurance carrier (we won't mention any names here) raised my rates for the fourth time in five years, despite my semi-pristine driving record - the last time I got a ticket, Jimmy Carter was President - I got on the phone to GEICO, and...

Pros: Exactly - real "Pros" at scamming you
Cons: Pulled the old bait and switch on me

I am wondering if anyone else has experienced what I have gone through. I received a reasonable quote over the phone and agreed to accept the policy on a new leased Acura 3.2TL. I DOUBLE verified the VIN with them and later received my policy in the...

Pros: Competitive rates
Electronic access to policy 24x7
Mech Repair optional insurance for new cars
Cons: None

While everyone has a horror story to tell about an insurance carrier, agent or event. My overall experience with Geico has been great.I recently bought a new car and a week after taking delivery a guy just rams into me while I was stopped at a ...

Pros: Makes Warren Buffett very wealthy
Cons: Poor communication. No regard for customers.

I chose to insure my car with geico because I travel A LOT and they touted their 'paperless options' ...

Pros: Price and customer service
Cons: when calling it takes a while to get through

My husband and I have been insured with Geico now for 8 years. We are a military family so every couple of years we are moving. When we were first married we had State Farm and soon realized they couldn't keep up with all the moving with Geico we have...

Pros: Low cost and prompt, courteous service
Cons: No complaints from me

I cannot say enough good things about Geico. I have been with them since 1996, except for one brief interruption when we bought a new car and Allstate quoted us a much lower rate. That was a mistake - we were back to Geico in less than a year due to poor ...

Pros: Low cost, very good phone service, reasonable claims policy.
Cons: No local personal representatives

Twenty years ago my wife and I selected GEICO as our insurer primarily because we lived near their headquarters near Washington, D.C. We have been satisfied customers since that time.

As an example of why we like GEICO, consider a serious...

Pros: There are no pros - go to another company.
Cons: Everything about GEICO is a con - stay away.

GEICO Insurance let us down. Will they do you wrong? One accident and they dropped us like a rock: We had been using GEICO for our car insurance for 15 years continuously when our son caused an accident (the first and only one in all that time by ...

Pros: Cheaper - but not in the long run
Cons: Unprofessional, untrained Claims Reps

I had Allstate for many years and was satisfied. I switched to Geico two years ago because we were trying to cut expenses and they were cheaper. Anytime I called to ask them questions or change my policy, they were courteous and competent. Then, two ...

Pros: good, fast service
Cons: none here

We have been loyal Geico policy holders since 1996. In that time we've only had to make a claim once.

A few months ago my husband wrecked his Jeep. It was about $3500 in damage on a 1998 Wrangler. We had expensive aftermarket stuff, such as a...

Pros: Nice commercials
Cons: You might not be insured

I received an interesting letter from New York State the other day. They were demanding my license plates back. It seems that I didn't have any auto insurance in effect.

So I called GEICO, and they said that my insurance was cancelled for...