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by Nikjdog , Jun 25 '00
Pros: Rates, 24 hour customer service
Cons: none yet
I never believe commercials so when I saw the commercial for Geico telling me I could save 15% my reaction was yea right! I didn't bother calling them until Allstate raised my rates by over 30% because my daughter became a licensed driver.
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by lunardaisy , Apr 20 '00
Pros: Really fast claims. Low prices.
Cons: Waiting on hold for that first report.
My experiences with Geico Direct auto insurance inspire great loyalty.
Last spring I bought a new vehicle for the first time. It was important to me that it was insured comprehensively, but I didn't have a lot of time to shop around. I found...
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by dbhoutx  - Top 1000, Jan 04 '01
Pros: Prices and Service
Cons: None
GEICO sells their auto insurance directly to the public, through a few local offices, but primarily through a toll free number. Remember one phone number and you can contact someone anytime day or night regarding anything from getting a quote to getting...
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by susidee34 - Top 200, Jan 21 '00
Pros: we are thru with them
Cons: GEICO
This company is the biggest scam I have ever encountered. My son's automobile was insured with Geico Direct and unfortunately caught fire while parked in our driveway. The fire department determined the fire was caused by an overheated exhaust,...
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by Skeptic , May 16 '00
Pros: good rates and service; trustworthy
Cons: not for the accident prone
There we were, on the way to a long-awaited family reunion. Me, my brother, and my husband, who was driving my beloved 1990 Toyota Corolla. We were crossing a river. The Mississippi, that is. My husband took his eyes off the road for an instant, in...
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by BermyRose , Dec 27 '00
Pros: Low rates; Swift claim handling.
Cons: None
I always thought that the advertising claims of Geico Direct Auto Insurance were somewhat padded in their favor, so I stayed away from them. Frankly, it all seemed just too good to be true. I occasionally phoned them to get a quote, but never...
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by All4theOne , Aug 18 '00
Pros: good claims service
Cons: Ads claiming savings of 15 percent are false
We've all seen the commercials ... the duck with the smaller bill, the man jumping up and down so hard scientists think there's an earthquake and GEICO employees having to wear headsets to protect themselves from the callers' screaming at such great low...
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by brabinger , Jul 01 '01
Pros: Friendly and competent customer service. Good rates. Very good claims experience
Cons: Sometimes takes a while to get through to customer service
If your driving record is good, Geico offers an outstanding combination of price and claims service. Their customer service is pretty good also.
I've been with Geico for 8 years after nearly 20 with Allstate. I wish I'd discovered Geico...
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by bkiser , Oct 11 '00
Pros: inexpensive, good service
Cons: very selective, rumors of many cancellations, uncooperative customer service (only sometimes)
I'm one of those "reformed" bad drivers. All through college I danced on the edge of losing my license. In my youth, they got me for racing, reckless driving, speeding, going the wrong way on a one-way street, and probably a lot more. I wasn't as...
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by susidee34 - Top 200, Feb 27 '00
Pros: there are none
Cons: the entire company
As a followup to the neverending story of the travesty that is Geico Insurance. Not only has Geico refused to honor the claim to my home, caused by my sons automobile catching on fire, but also my neighbors home.
To add further insult to...
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by shazzam90 , Jul 30 '00
Pros: Cheap
Cons: Bad customer service, strict acceptance policy, drop clients at first offence leaving them high and dry
For the past six years I have been living in Massachusetts and using liberty mutual insurance on my older car. I was happy with the service but not so thrilled about what I was paying a year. Well after just recently graduating college and moving to...
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by Niniski , Jan 24 '00
Pros: Very competitive rates, easy claims processing
Cons: none!
My husband and I have been GEICO customers for almost 15 years. When we were first married, AETNA was our insurance company. My husband got one traffic ticket and they dropped us like a hot potato! Being a member of The Telephone Employees Credit Union...
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by icaspike , Apr 21 '00
Pros: Representatives are available 24 hours a day.
Cons: Not the lowest rates, but the customer service is great.
When I came to Maryland over 4 years ago, I compared and shopped against other insurance carriers to determine who would be the best choice to insure my new Camaro knowing that I would not be able to get a very low rate. I was fortunate enough to...
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by jason_c , Jul 27 '01
Pros: 24 hour access, easy to get in touch with someone.
Cons: Poor service.
To sum up my opinion of Geico in one word
DISAPOINTED
I have been a GEICO customer for over 12 years. Geico was easy to get, the rates were fair, and all seemed well.
Apparently Geico is a great insurance...
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by m_maricruz , May 09 '00
Pros: NONE!!!!!!!!!!!!!!!!!!!
Cons: Horrible customer service & a waste of money
I would rather talk to the Gecko in the commercial than the reps on the phone. Last summer I started a policy with Geico Direct. That was a costly mistake. I sent them the money to start my policy and I was to be mailed all of the information ...
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