USAA Group - Auto

Pros: stellar service, cheapest rates, low-risk customer base
Cons: None come to mind

As someone who rarely taps into his insurance policies (but always dreads the occasion), USAA is absolutely top notch. My family has "belonged" to USAA for several years, and have received consistently superior service from day 1. On the few...

Pros: Great Pricing! Friendly service! Great products!
Cons: Not available to everyone.

Well when it comes to auto insurance I want the best. I’m sure you do to bye researching insurance like you are. Lets face it there are a lot of crazy drivers out there, and a good strong company is a must. I have worked for State Farm, and now USAA...

Pros: Customer Service, Product Lines.
Cons: Starting to let everyone in on it.

Reading through these reviews, I thought I should point out that the only negative responses are from individuals who believe themselves to have suffered an injustice at the hands of USAA's Auto Claims handling. I have been an insurance professional for...

Pros: best rates, great customer service
Cons: none

I have been an owner/member since 1985. The service you get from USAA is outstanding. I chose USAA for many reasons. But the most important reason is that they specialize in helping out military service members.
I have never had any...

Pros: Limited to US Military & Family (Keeps my premiums down)
Cons: None

I've been with USAA for 1991 and have thoroughly enjoyed their professionalism and promptness of service. I have filed several claims with them and each time, my claim was processed quickly and to my satisfaction. The best part is the premiums are VERY...

Pros: Lowest Rates, Best Service
Cons: Only for military folks

I am a new Air Force Officer, and when I bought my first car, I needed to insure it. I am a cautious person, so I shopped around, to almost every major insurance company around. The average 6 mos policy for me was quoted at $800/ 6 months. I only have...

Pros: Solid company, good value
Cons: Tricky dealings around the edges

Have been a member for over 20 years, and have always felt well protected and well served by the company. BUT, that said, they are not the firm they were even five years ago. The tie-in deals might be great, but do not, for example, believe that USAA...

Pros: Great broad range of services at low rates
Cons: Must be related to an armed services person

Insurance is the darndest thing, but being covered by USAA through marriage has cured my hatred of the mandatory intangible. My now deceased Air Force pilot, Grandfather-in-Law has left us a valuable legacy: car insurance, credit, house insurance and...

Pros: low rates, excellent service
Cons: limited eligibility

I have had my auto insurance through USAA ever since I got my license some twelve years ago now. Not only do they have the best prices I've ever seen (and I have compared), but their service is outstanding. I have been in a few accidents in my life....

Pros: Cheap and Efficient
Cons: Not open to all, but some would say that's a PRO.

I've been insured through USAA forever. Luckily (knock on wood), I've never had to file a claim. But I wouldn't go anywhere else.

The company is efficient in its mailings and materials. The price is great (every so often I get quotes from...

Pros: great service, reasonable premiums
Cons: none

USAA is one of those companies that deserves more than 5 stars under the Epinions rating system. I have been driving for more than 25 years and have been a military member for more than 21, and USAA is the best I have seen anywhere around the world.
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Pros: Excellent customer service; very competitive prices
Cons: Large membership

EVERYONE NEEDS INSURANCE! So, how do you choose your insurance company? If you desire to be part of an insurance company that is owned by the members and has superb customer service, you should consider USAA. I've been a USAA member for nearly 25...

Pros: Quick to respond, they offer great services
Cons: Only available to Service members and imediate family

I would have to say that USAA Auto Insurance is the best insurance company i have had to date. After trying Geico, AAA Insurance, and State Farm i have yet to have an increase in my insurance rates (other then due to moving to different states). Their...

Pros: Great customer service. Dividends!
Cons: More expensive.

I have been a member of USAA for several years, and love the company. I have had two accidents since I got my auto insurance, and always had my claims handled promptly.

I've also moved quite a few times in the past four years, and have dealt...

Pros: cost, service, communication, dividend checks on account
Cons: only available to military and family

Over ten years ago, when my husband was assigned his first active duty assignment after college, we were given information about USAA insurance. Being newly married, and having never dealt with insurance companies on our own before (always through our...