Bosch SHU53 24 in. Built-in Dishwasher

We bought this dishwasher to replace one that came with our new home. Wew've had it in service for 3 years. The performance and quietness is unbeatable. The only glitch was a timer board that got "fried". However, electronic parts come with a 5 year warranty and all it cost was the labor for a service call (less than $100). In additiona the replacment part came with its' own warranty. If you are considering replacing your dishwasher do not hesitate to purchase Bosch.

Great machine and very quite. In fact, the only way to know it is running is to see that the timer is on or you can hear the water draining. The first repair occured only after 2-1/2 years. A control panel was fried. The cost of the part was covered under warranty but the labor was $160.00. For such a quality built dishwasher,you would think that they would improve on the instumentation to meet the same level of quality as the rest of the dishwasher.

Pros: Very quiet, dishes are spotless.
Cons: Difficult installation

I've had this dishwasher for about 6 months now, and must say that I love, love, love it! I can't imagine a dishwasher working better than this one. This is one quiet and well engineered machine. The stainless interior and nylon coated racks say quality. It only requires the smallest amount of detergent--I probably use about a quarter of the amount I used in my old Whirlpool (which wasn't that old, by the way, when we had to send it to it's maker thanks to the homesteading prowess of a couple of rodents!) The adjustable rinse aid dispenser is equally frugal. Small adjustments after the first few loads now give me streak-free glasses. I worried a bit about the absence of a heating element for drying, but didn't need to. The dishes dry beautifully. The one downfall is that the unit was quite difficult to install. The combined peculiarities of the Bosch installation and our unique kitchen configuration meant several trips by the contractor before it was installed. I would, however, go through all the aggrivation again in a minute for this machine.

Pros: The exterior looks very hi-tech, but don't judge a book by it's cover.
Cons: Started leaking 6 months after purchase, and springs a new leak about every 3 years.

We purchased the dishwasher when we remodeled our kitchen 7 yrs. ago. We spent $821 on the thing because we thought that it was superior in terms of engineering and appearance. We got bleeding edge technology. It began giving us trouble in just 6 months. The door leaked and ruined our new red oak kitchen floor. The local factory authorized repair company replaced the dispenser and door liner twice, about 3 years apart, and recommended replacing it a third time, when I said "no, I'll do it myself!" We live in a metropolitan area of 1.7 million people, so you'd think that the factory trained servicemen would have some degree of competence. I replaced the door gasket myself for less than $25, which was about $270 less than the factory repairman quoted us. It hasn't leaked in about 2 1/2 years. The only problem is that now it won’t drain. We had a Kitchen Aid before, and we never had a problem with it. It was about 20 years old.

Pros: It looks pretty and it's quiet
Cons: does not clean plastic and does not evenly clean.

I just purchased the Bosch Dishwasher and I am not happy with it's performance. It does a lousy job on anything plastic. I have to basically clean ANYTHING plastic before it goes in the dishwasher. This includes hard plastic items such as the food processor bowl. Also, knives with serrated edges leave food stuck in the tines. I also have a few glasses that have a film on them after washing or leave coffee/tea stains. I never had these problems with my much less expensive Kenmore.

I would NOT recommend this dishwasher. Had service out and the service person even told me they generally have a problem with plastic. I am currently 'negotiating' with Bosch to get these problems resolved but I am not hopeful.