Dependable Auto Shippers

Pros: On time and in good shape
Cons: Always a long wait to talk to customer service

Our car was just delivered, one day earlier than the original ETA (the trip was California to New York). I had been a little worried after reading some of the bad reviews here, but made my decision based on two things. One, that people who are unhappy ...

Pros: timely delivery, no damage.
Cons: no primary insurance, confusion on car location.

I purchased a late model Acura from a private seller in New Jersey and needed to ship it to Houston. Having never shipped a car before, I started totally blind. After logging on to several sites found on Google, I ended up with 5-6 email bids from...

Pros: No pros
Cons: Late, Damaged and flat out Rude.

If you're buying from eBay, just go pick it up. The Estimated Time of Arrival is a joke, they're very quick to tell you it won't be any problem to meet the ETA and very friendly on the phone. They don't seem to want to help very much after the sale ...

Pros: Positive customer service- online tracking.
Cons: Ran two days over the estimated time of arrival- not bad.

We bought a BMW 330ci convertible from a dealer in Massachusetts- we live on the Oregon coast. We chose DAS because of reviews we read here and other recommendations. It was $1450 to ship the car on an "enclosed" truck with the extra insurance added. We ...

Pros: Terminal-to-terminal price was good; delivered 2 days quicker than quoted.
Cons: Tracking useful but far from perfect; car unprotected in seedy area when not in transit.

This was mostly a positive experience, though their tracking system is laughable. The price was pretty good; they quoted me 14 days and it showed up in 12. I had them deliver it 'terminal to terminal' instead of door-to-door, it came down to $350 from an ...

Pros: THE COMPANY REPRESENTATIVES - The customer service reps are awesome
Cons: NONE

I did my homwork before choosing an auto transport company. Dependable Auto Shippers did not have the best reviews, however, they did not have the worst. I decided to use them because the terminals were close to where I was moving from and to and the ...

Pros: FAST shipping,no damage,price honored without question
Cons: Online tracking did not work for me. A good feature, but needs improvement.

I must say that DAS exceeded my expectations. They got my PT Cruiser from Pennsylvania to Arizona in HALF the time they said it would take, with no damage. For those that don't know how DAS works, you drop your car off at an "origin terminal", ...

Pros: fast pick up and deliverty
Cons: should have washed the car before delivery

First of all everyone has something bad to say about an auto transporter.  It just seems like a given that they did something wrong, stole your deposit, didn't deliver your car on time, scratched your paint etc.It is a lousy business to be ...

Pros: Customer service. Ease of transaction.
Cons: Slow, stressful, bad reputation, damage to vehicle.

I purchased a 2004 Volvo S60R on EBay for approx. $30K. The car was located in Tennessee, and I live in the Bay Area of California. Trusting the eBay brand and their recommendation of DAS, I called for a quote. I purchased the car on 1/28/2005. ...

Pros: None.
Cons: Incompetent, poor customer service

"Dependable" Auto Shippers contracted to move my wife’s car from Boston to Raleigh. They promised to deliver the car within a period of a week and a half. They also promised to pick up the car on a flatbed. Unfortunately, the flatbed arrived with ...

Pros: Friendly, accurate, no problems.
Cons: None

We were moving from Arizona to Tennessee and I needed to ship my 1996 GMC Sonoma. After reading all the negative reviews about DAS I was really hesitant about using them. Since my other auto shipper (Car Moves Plus) fell through I had no choice but to ...

Pros: A little bit less than other companies, but not worth the savings
Cons: Extremely poor customer service, internet tracking doesn't work, late delivery

I used DAS 2 years ago when I moved to the East Coast and had no problem with them. When we decided to move back to the West Coast, we decided to use them again... BIG mistake. When we received our estimate, they did not include transit times. ...

Pros: Quick, extrodinary service, online tracking, friendly people.
Cons: Wish it was cheaper. Online tracking not as accurate as telephone reports.

I went with DAS based on the size of the company and the ease of ordering. The clincher was a guaranteed pickup date and online tracking. My heart sank as I read the angry reviews here later and wondered if I'd be among them. Au contraire! I am ...

Pros: Prompt delivery, on-line status, competitive pricing
Cons: None.

After hearing my cousin's horror story about shipping his car from California to Boston using a shady operation, I decided to pay a little more and go with Dependable Auto Shippers. I used terminal-to-terminal shipping between Hayward, CA and Burlington,...

Pros: Price was good. GPS tracking was accurate. Customer service was good.
Cons: Did not inform me when SUV was going to arrive late.

I was pretty stressed when researching companies for shipping my SUV. It seemed that each company had plenty of "horror story" reviews. I finally decided to ship with DAS from a friend's recommendation. When placing my order on the phone, the rep was ...