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by stepnup1 , Jun 03 '02
Pros: NONE!!!! Cons: No communication. Slow delivery. Bad customer service. Horrible overall experience.
I purchased a vehicle out of state. I hired DAS to ship it from Texas out to California. My initial experience with Brent in customer service was pleasant. I explained my situation, and he seemed happy to help. It was all downhill from there. When...
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by blacklion66 , Aug 26 '03
Pros: Customer service Cons: sub contractors
This being the 1st time that I had ever had a car shipped I didn't know what to expect. Thankfuly m ...
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by vinneyboberino , Sep 15 '05
Pros: Great customer service, on time , competitive price
Car was received clean Cons: None I can think of !!
After contracting das to ship my 1997 Trans am from California to Detroit , I found this site and starting reading some negative reviews . I started having second thoughts about using DAS , but decided to carry on with the transaction. I needed to ...
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by midwestbiker , Jun 03 '07
Pros: Initial friendly customer sales to set up shipment, cost is average Cons: poor customer service/support/communication. Change in contract terms AFTER you pay (bait and switch)
I went through the Harley Website to ship a bike I purchased on EBay. The company that they apparently use is DAS. They were very quick to make a good value quote and were very friendly up front. They have a timeline of 10-16 days for delivery. I was ...
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by knobby88 , Oct 25 '07
Pros: None Cons: Everything about this company
The worst service I have ever experienced. First off, I was given an estimated 18 Days for delivery from Maryland to California. The car was delivered in 31 Days. I understand that the 18 days was an estimate, but to be more than 2 weeks off is ...
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by flgator96 , Nov 07 '02
Pros: Large terminal network Cons: $850 worth of damage to auto and took 18 days to deliver.
I chose this company because of the reviews on this site. I also liked having the option of terminal drop off and pick up versus having to be available for them to pick it up from me and drop it off at my new home.
With the exception of a...
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by jutulen , Jul 04 '02
Pros: Reasonable price, delivered early. Cons: So called "terminals" are just local towing companies.
After doing some research and getting quotes (used Monstermoving.com to get a bunch of quotes with just one request) I settled on DAS to move the vehicle from Pennsylvania to Colorado.
Their sales people were professional and friendly. The...
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by deballen , Oct 16 '05
Pros: Their promises made when we contracted with them. Cons: Upfront payment, late delivery, damage to the vehicle and refusal to communicate.
I can't think of anything positive about this company. We dropped our car in Orlando, FL to be shipped to Port Townsend, WA. They gave us the wrong address as to where we were to drop the car off, their instructions had our car be returned to Deerfield ...
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by deckergod9 , Aug 16 '06
Pros: They didn't murder my family. Cons: I had to wait a long time and they broke my car.
I was moving from Ithaca, NY to Houston, TX. DAS was scheduled to pick up my car on June 28th, the day before my flight left. Due to flooding in the northeast at the time, the terminal that was scheduled to pick up my car was unable to get it that day. ...
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by jksjkc , Jun 15 '05
Pros: Very friendly customer service.Competitive rates. Cons: Long waits on the phone.Poor communication with tracking system and where abouts of vehicle.
I called on Memorial Weekend to have a pick up on June 2 with the estimated time of arrival on June 10th. I bought an Acura MDX touring with NAV and DVD on Ebay so I was very careful in ordering door-to-door service from Missouri to NJ with the extra ...
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by booty284 , Nov 16 '06
Pros: on time...no damage...friendly people Cons: online tracking does not work, staff has little or no knowledge about the actual transport
First off i want to say i have never done this, but people really need to know about this company. I was very nieve thinking "great , ebay recommends them", ha! How stupid of me! PLEASE IF YOU ARE GOING TO USE DAS, READ THIS AND THE OTHER REVIEWS, THEY ...
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by queenb77 , Oct 11 '04
Pros: Timely and courteous service Cons: car was at the pick up terminal by checking online, before they called me
I shipped a 2000 Toyota Echo with DAS in 2001 and found them to be not very thorough; however, my car arrived just fine. I had shipped the car from San Francisco to Pittsburgh. The drop off terminal didnt really do any kind of inspection and the ...
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by leojmcca , Jul 10 '07
Pros: online quote, close drop off depots Cons: once they have your car....sit down and wait.
I'm currently using DAS. I was given a quote and asked if I wanted to pay either a $100 deposit with the balance due at pick up or the full balance now. I elected to pay the $100. At first I got their damage insurance. Why I'm paying them to ...
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by chuck_palmer , May 21 '03
Pros: Effortless. Vehicle delivered in excellent condition ahead of schedule. Cons: Tracking system could work better.
A bought a vehicle in GA and needed it shipped to N. CA. I read reviews here and with the Better Business Bureau. Everyone seemed to have some negative comments but DAS appeared to have one of the better records. I almost flew back to drive the vehicle...
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by caybaymgr , Feb 08 '06
Pros: Great at collecting payment, good sub contractor for packaging. Cons: Very poor customer service, un reliable delivery dates and follow up.
I am recent retired from the US Military, have lived all over the world and shipped to many locations. So I am very accustomed to shipping.That being said... I shipped a 40 foot container from New Jersey to St.Maarten. The company (A subcontractor) ...
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