U-Haul

Pros: Great riding truck. pulled a boat with no problem.
Cons: No arm rests, and no tape or cd player.

I just moved my mother down to Florida. 1300 miles. We decided to use a U-haul truck because it was the least expensive option, despite what I have read on the Internet. I originally wanted a 24 foot truck ,but the only one they had was the 26 foot for ...

Pros: Clean, convinent, friendly, and varity
Cons: none

I knew how stressful moving all my things myself was going to be.  I also knew picking a moving truck was not going to help the situation.  But this experience I had with U-haul made my stress level go WAY down, despite all these ...

Pros: guy at pick up was great to work with, nothing like drop off location guy.
Cons: Terrible experience with the dropoff and U-Haul wants to do nothing to correct the situation.

When I returned the U-Haul at the drop off location, the guy was flat-out rude as hell.  Me and my brother-in-law both compared the gas tank to the paper gas tank they give you when you pick up the U-SUCK and it was at the exact spot it was supposed ...

Pros: In theory, they're cheap.
Cons: They purposefully overcharge.

The currently one-and-a-half star rating for U-Haul should speak for itself, but in case you're not convinced read on; you could get scammed if you try to use U-Haul. I rented a pickup to do a short haul apartment move. The pickup was advertised at ...

Pros: Equipment was OK; pretty clean and available w/no reservation. 
Cons: Price; long waits; contract term scam

Here's how it works:  you come in believing the advertised rate of some number of dollars per day.  They ask you when you think you'll be returning the rental item.  If you give them a time that is less than the full 24 hour rental you are ...

Pros: The truck worked.
Cons: They have a bunch of retards working for their company.

UHaul was just a bad experience overall.  FIRST, the location nearest me didn't have any trucks left so I had to pick it up further away.  SECOND, in the office a girl made me sign a contract with the details and explaining to me that the gas ...

Pros: Absolutely none.
Cons: You reserve a trailer but that really doesn't mean a thing to U-Haul!!!

I reserved (or so I thought) a trailer from U-haul three months before I needed it to move my daugher to a city 9 hours away for college.  As stated when I made the "reservation", they would call the day before to tell me at what location to pick ...

Pros: Nothing that I know of.
Cons: Bad customer service.

I see U-haul everywhere. Trucks, Vans.... I live in columbia SC and was moving out from one apartment to another. I only had very few items (one bedroom stuffs) to move so I decided to rent a van. I reserved the van online but on the day of moving out I ...

Pros: None
Cons: Extra charges

I don't usually take the time to write reviews about anything, but these guys just ticked me off. I usually go with Penske, but I recently rented from U-Haul in an attempt to save a few bucks. WRONG MOVE. First they charged me $150, which ...

Pros: Lights come on as you go into the units.
Cons: No one is there to open up the storage.

This morning I was trying to get to my storage unit on Terminal Rd Lorton Va,  We waited over and hr and still no one to open it. I had to move and movers were waiting with me paying them per hour. It was so nerve racking and frustrating. Many ...

Pros: Good service
Cons: Not every site has all the same vehicles or equipment.

So we rented the 14 ft truck and a dolley to hold my car.  There was a problem with the truck's lighting circuitry, so it wasn't synced with the dolley's.  The first Uhaul site that we visited didn't pick up on this.  We were sent to a ...

Pros: They are located in more places than anyone else. 
Cons: Less quality and lower reliability.

Like most other rental companies they vary from location to location.  I have used them and others, but Uhaul indicates their intent at all levels when you first start trying to do business.  THey are great at the small talk and add on sales ...

Pros: None - our entire experience was awful.
Cons: Horrible Customer Service
Unreliable reservation system
False advertising on website

We reserved a 26' truck 3 weeks ago for our move, which included a reservation number.  5 days before our moving date a representative called to verify a truck was indeed available, it was just a matter of the location to pick it up.  2 days ...

Pros: I can't really say what the pros are...
Cons: Bad & unprofessional service!

I rented a 10' Uhaul last Thursday and am NOT pleased with this experience AT ALL!! The process began with me reserving the uhaul online on their website. If you've ever done this, you know that Uhaul takes you through a bunch of offers for ...

Pros: NONE
Cons: Too many to list in fifteen words or less

  I just recently used U-Haul to move. I even purchased the extra insurance at the time of rental. During the move, as I came to park on the side of a street I came in contact with a tree branch overhanging the street and dented the upper passenger ...