U-Haul

Pros: None
Cons: Plenty work for them

If you are calling on U Haul then you probably couldn’t afford the Starving Student Movers. I have had several associations with U Haul and none of them have been entertaining.

I hate to move – bottom line. All the packing, loading,...

Pros: They're everywhere
Cons: Consistently poor customer service

I tried the U-haul Climate Control Storage Center this summer because it was in a convenient location for me and it was air conditioned with video surveillance and a personal alarm. Living in a big city you hear a lot of stories in the newspaper and ...

Pros: umm.......
Cons: Where should I begin?

My family and I were moving from Wisconsin to Arizona. I had went on line and checked out truck rentals, and it was either U Haul or Ryder. I picked U Haul because they had more room for cargo in their 26 foot truck. I made a reservation on line ...

Pros: Locations, easy to rent, too easy, anyone with a licence can rent a huge truck
Cons: SEVERE SAFETY ISSUES; unsafe trucks, loose hitches, will leave you stranded, terrible roadside service

UPDATE 31 August 2004!!! The nightmare continues. U- Haul called us again (!) This is pretty much 4 weeks after that death trap broke down. This time it was the local office. They said that they do not have their truck and we are getting charged for ...

Pros: FREE ROOM AND MEALS!
Cons: Vehicles unreliable, customer service unresponsive.

U Haul may not be the most popular rental company, but let me tell you a story--the story of how U Haul saved our butts.

In 1994, my husband and I decided to pack it all up and play Beverly Hillbillies. We rented a 26 foot truck, packed two...

Pros: good service
Cons: none anymore

The last time I moved, as with every other move, I went through U-haul and rented a truck. When they say an "adventure in moving" that weren't joking! Some of the trucks I've gotten were the farthest thing from safe. The first time I rented a...

Pros: Comfortable, easy riding truck
Cons: Well the price of course!

My main concern with U-Haul trucks is that they are clean and run. When we moved back to northern Indiana from a town 150 miles away, we realized we would have to procure one for the removal of our household goods. I thought calling three days in advance...

Pros: I had a confirmed reservation
Cons: But they had no truck

I wrote this review in hopes that you do not have the experience that I and many, many others have h ...

Pros: They have many things to help you do the job yourself.
Cons: Obvious severe safety issues here folks!

Hi there, Schlamozzel here with another Slumlord Brand (TM) "Epinion" on another product / service that really delivers... HEADACHES As many of you, my faithful readers, know I am a professional SLUMLORD by trade. I've recently ...

Pros: The trailer ruined the transmission on a car that I hated
Cons: Every single part of my experience was MISERABLE.

If I can dissuade ONE person from ruining their move by using U-HAUL, that will be the biggest pro to my experience.

First of all, don't trust their price quotes. My $400 move turned into a nearly $2000 nightmare.

I planned on...

Pros: Lots of pick up / drop off locations
Cons: Old equipment, reservation center is run by monkeys, ANYONE can become a dealer

The biggest problem: U-Haul's Reservation System
Let's just say that after dealing with U-Haul's national "reservation" system, I'd like to catch the Board of Directors in a dark alley somewhere.

It "works" like this:
...

Pros: made our move easy
Cons: air conditioner broke in truck

In reading through many of the reviews on U-Haul I have seen many horror stories, and although I do not doubt that they are totally true, I feel that I must share my experience with U-Haul because overall I was pleased and had few problems.

My...

Pros: One nice rental agent...
Cons: Where do I start?

Ever wonder how certain companies can continue to stay in business when they provide such deplorable products and service? Well, it's a direct result of consumers like myself who never learn their lesson.

My experience with U-Haul began in...

Pros: Cheap up-front costs in comparison to other rental trucks
Cons: Breaks down and won't get prompt service. May wait for days to get help.

I will never use Uhaul again. My husband and I were left stranded for several days and got little to no help while stuck in the middle of the Mohave desert. We were moving from New Mexico to San Francisco and had a 17' truck with a tow dolly on the ...

Pros: I made it to my destination unharmed.
Cons: Customer service and U-Haul's total disregard for customer safety.

A horrid nightmare of dangerous equipment and deplorable customer service from start to finish! I reserved a moving truck via U-Haul's online reservation service at a certain price. The day before my "reserved" rental, I waited fruitlessly for U-Haul ...