United Van Lines

Pros: They found the pick up and delivery addresses with few altercations.
Cons: United Van Lines could hardly care less about our possessions, delivery dates and customer satisfaction.

The phrase “United Van Lines” translates into proper English as “Movers from Hell.” If you, dear reader, possess any doubts concerning the validity of my opening statement, please peruse the following sad tale. It is long and cumbersome so you may...

Pros: Large nationwide company; Salesman made you feel like every thing would go right
Cons: Delivered Late; Drivers would not come up driveway; Complaints not resolved

When we decided to pack up and move from Florida to Pennsylvania we hired United Van Lines to do the job for us. We had four different nationwide moving companies come out to give us written estimates on the move. For each such "interview" we included...

Pros: On time pick-up and delivery. Good employees. Virtually no problems.
Cons: Price was not the cheapest.

When I decided to relocate from Minnesota to Colorado I wanted to hire professional movers. About five weeks before the move I had two moving companies look-over my possessions to be moved and offer quotes. Although United was somewhat higher in price, ...

Pros: Corporate responsibility, full service mover, you can check them out prior to signing 
Cons: Smaller crews means more time for loading and unloading.

With the right preparation and follow through, United can reduce the pain of moving. My last move ended up smoother than any other, with no real loss or damage, and at less than the estimated cost.They Are The Big GuysAccording to ...

Pros: Professional, Careful, Cheerful Moving Service
Cons: Your Furniture May Take Some Detours

We made two of our four corporate moves with United Van Lines. They brought us from St. Louis to South Dakota in 1996, and they brought us back to St. Louis in 1998.

All four of our moves have been corporate moves. We never saw the...

Pros: Price and service.
Cons: A broken champagne glass?  Nothing really.

Update 7/7/2009United Van Lines issued us a refund of $81.20 because the weight of the load was overestimated!In July 2009 my wife and I moved from St. Louis, Missouri to Las Vegas, Nevada. I had read many horror stories about ...

Pros: Other people do the heavy lifting, it's over and done with quickly.
Cons: Broke our high-end treadmill, some of the movers had lousy attitudes.

With my husband's recent promotion came a relocation to his company's headquarters. My move experiences have usually involved an army of friends, beer, pizza and lots of trash bags, so the concept of a fully packed move was new to me. Mr. J's ...

Pros: Great customer service; EARLY; stuck to estimates
Cons: None!

I was disappointed to see United receive only 3 stars on Epinions, as I just finish unpacking the last box from my second United move. Anyone considering using United, or any other national moving company, should be sure to check on the reputation of ...

Pros: Friendly, careful , on time
Cons: NONE

My husband was transferred two years ago from Waco, Texas to Marshall, Texas. Now this wasn't our first trip down the road with movers, we had been transferred before. We were lucky the company let us choose who we wanted to move us. I called three...

Pros: Professional service Prompt timing Polite, friendly and knowledable
Cons: None

We moved from Columbus, Ohio to Denver, Colorado in June of 2003. This was a corporate move, and as such, we had confidence that it would go fairly smoothly since the company relocates employees frequently and has shopped around for the most reputable ...

Pros: Thorough, open to questions
Cons: Waited FOREVER for our delivery...driver tended to be unfriendly

A little over a year ago, due to my husband's transfer for work, we had the experience of packing up all our worldly belongings and moving 1500 miles away to a new place to call home. United Van Lines was the company contracted by my husband's employer,...

Pros: Friendly, courteous, on-time, and informative, let's just see if they can keep it up
Cons: none... so far

If you're looking for a review on the "moving experience", this is only half of it. Since I have not yet moved, and this review is pretty long anyway, I've decided to do it in two parts.

When I got the news from my husband that his company...

Pros: No breakage, bumps, nicks, cracks or damage of any kind, GREAT load/unload crew
Cons: "Iffy" feel during packing, poor planning on number of packers

We experienced our first professional move this past November (2001) with United Van Lines. The choice of mover was not ours, as Husband's company arranged and paid for the entire thing, which made me a bit nervous, having no say in the matter....

Pros: Great estimates, good movers, timely service, reasonable prices for a national name
Cons: Some variation in quality of service between different United agents

Our family moved twice in two years using United Van Lines both times. The first time we were covered under a corporate move and the second we paid for personally. Therefore, I think we have an excellent perspective of this vendor under two common ...

Pros: None
Cons: Absolutely everything.

I cannot warn people enough to stay away from this company. We had no choice, as my husband's new company paid for our relocation from San Francisco to Wilmington, NC. United Van Lines have terrible consumer service and they have even worse movers. They ...