Hewlett Packard iPAQ h4155 Pocket PC

Pros: Very compact, convenient unit.
Cons: Multiple quality issues,return 2 units for repair within 4 months. HP dishonors warranty commitments

I've had nothing but bad experience with the HP4155 & HPs service! 'bought my first pocket PC in September 2004 it went on the bomb after a month. HP claimed it was due to a bad battery but agreed to have me return the unit for replacement. In January 2005, while on a business trip my pocket PC was passed through the airport security metal detector, 2 hours later when the unit was turned on I noticed a spot in the LCD screen and fuzzy lines running throughout the screen. Contacted HP for warranty support and after 2 weeks finally got packaging to return the unit. One week later, HP called to say defect was not covered by warranty since the LCD had "compression " fracture and repair cost would be $176.79, furthermore there would be a charge of $80.00 if I wanted unit returned unrepaired. My complaints have been treated snottily...What a sham! HP has totally refused to honor it's warranty and there seems to be no recourse. This is my second really bad experience with this company.

Pros: Good speed and capacity, with good software.
Cons: Very weak screen, prone to crack if you use your fingernail.

I bought one of these, and on its third week, while normally hitting it with my fingernail, as I had done to other PDAs and other touchscreens I have used, the screen cracked. When requesting a repair on its guarantee, they said it was subjected to "abuse", and refused to repair it unless I paid $325, for a PDA which I bought for $399. If you buy one, beware! The screen is too weak for fingernails.