Qwest ISP

Pros: fast reliable and doesn't get congested like with cable
Cons: buggy software, pricier than alternatives like Comcast cable modem

Qwest DSL is a system that attaches to your phone line and splits it into a data stream and a voice stream. Using one of the included 3 filters in the box, you can filter out the data noise and use your phone like normal, all while downloading and ...

Pros: it's fast when it works
Cons: look...i only have 15 words to tell you how bad Qwest is

Moving into a medium-large sized apartment, I decided on having Qwest's DSL connection. It was expensive, but it was the only one avaliable at the time. DSL/Broadband Some people reading this may or may not be using this type of internet ...

Pros: Nice price, reliable, good technical help
Cons: requires bundle, poor sales support, only web mail

Qwest ISP web access has a new lifetime guaranteed price of $26.99 for DSL with MSN Premium. Technical help is reliable and knowledgeable when self-installation fails but customer sales does not properly explain the product. Earlier problems have been ...

Pros: Inexpensive for what you get. better upload speeds then cable. no bandwidth caps.
Cons: Sales people can't/won't get your order right. tech support iffy.

To start this off I was a previous employee of qwest back in the day and as such I knew some of the problems with qwest but with my area I was limited with cable internet for dsl and I have always prefered dsl but qwest was the only one that was priced ...

Pros: Reliable, convenient billing
Cons: Need to notify others of ANOTHER email address change

US West recently merged with another company and are now called Quest. Although I had heard of this change we had yet to see anything from them for what it means for our internet service. Well, we finally got notice the other day.

So, what...

Pros: Decent ISP for the casual user.
Cons: Too many random disconnections for no apparent reason, even for a wired configuration.

I have had Qwest High Speed DSL Internet Service for over 2 years (my setup is wired instead of wireless).  Their fair pricing was attractive at first and I was bound by multi-year contracts since the initial sign-up.  It performs fairly well ...

Pros: none
Cons: customer service doesn't stand up, not honest

When US West started offering their 56k modem free if you sign up with them for a year i thought i would check it out. Ok at the time i was not aware that the 56kmodem wasn't going to help out much, but did find that out from one of their service men...

Pros: Price
Cons: None

When I started having problems with my ISP, I signed up with USWest. Now, of course, it's QWest. I haven't had any problems with it at all. I have had to call their technical support to help me install it several times. They are patient and...

Pros: At first, I was impressed with how US West treated me...
Cons: ...insisted that I use the CD that they sent me...their version wasn't up to date...

Two conditions must exist before I recommend this phone company as an ISP: 1) the person currently uses this phone company for their local telephone service; 2) the person already has Custom Choice - a $29.95 service offered by this phone company. If...

Pros: Pretty reliable, good hardware
Cons: Poor ordering & sales channel

Please note that this review does NOT cover the USWest Megabit 256k Select product (which is covered in another product category), which limits you to 2 hours online before being disconnected. This includes the Deluxe service only which provides a 24/7...

Pros: DSL connections are fast
Cons: Service sucks

Before I start my ranting and raving, let me tell you that DSL is wonderful. If you read my other opinion on USWest, you will know that I quickly found out that dial up connections were slow and painful! DSL really is so much faster and I can even talk...

Pros: Ease of remittance - everything's all on one bill.
Cons: Customer service stinks.

If you're looking for an ISP with great knowledgeable customer service, I urge you to stay away from uswest.net. Since USWest's main business is a phone service provider, they concentrate on that, but they forget to tell their customer service...

Pros: fair connect speeds, not too much lag that I've experienced, price is about the same as most, but lower than a select few
Cons: not the greatest of tech support, they have a hard time handling their growth, and a few other things, plus the free net services will always save you more

Okay, so I’ve tried about 3 different ISPs and one online service. You're going to find minor problems with just about any of them, but it's nice to find one that's atleast fair and a good option to select, right?

The first I tried was AOL,...

Pros: Reasonable price, friendly
Cons: Customer service so-so, connection at night

I have used a few different services. AT&T, which I paid $19.95, and a couple of free services which didn't have the connection speed I was hoping for. I signed up with US West because they had a promotion which gave me unlimited internet time...

Pros: None to speak of
Cons: Bad customer service, insanely long hold times.

Even though the connect speeds were pretty fast and even though the tech support people were reasonably knowledgeable, I cannot recommend US Worst because of their terrible customer service. Hold times to speak to anyone who may know anything or do...