Pros: Cheerful stewards who do try to make a very long flight as bearable as possible. Cons: It's a long long flight nonstop to New Zealand and back again.
This was the year that I decided that I was going to take a long holiday. Perferably, abroad. For years I have been fascinated with Maori culture, and having made a good friend in the Christchurch area, I decided to visit. Booking: I went ...
Pros: awesome service, good food, plenty of room, caring crews Cons: they don't fly everywhere
I’ve written a few articles on various airlines and it is no secret that I hate flying. Aside from the fact that I have an unreasonable fear of flying itself, getting on the plane and getting to the destination is just an ordeal that I have never...
Pros: Safe and Excellent Service Cons: Showed the Same Movie Each Way!
Of all the international flights we have taken, Air New Zealand sits at the top of the heap. If you can overlook the unusual uniforms the flight attendants wear, with little bolo style hats, you will find that coach on this airline is probably your best...
Pros: free alcohol, nice ground staff in Los Angeles Cons: HORRID service, terrible seats, don't care about the customers
Air New Zealand is the biggest farce in airline travel. "We look after our customers," they say. What a joke! "Our customers are most important," they boast. Hah! "We’ll treat you like family," reads an article out of their magazine....
Pros: Excellent customer service, food is great! Cons: A little pricey, more expensive than other airlines
As a New Zealander, it is only natural that I would be biased to the airline native to my home country, but with my experience with other airline carriers, I realise now that it's not my patriotism that influenced my initial opinion, it's the GREAT...
Pros: Comfortable cabins. Good in-flight service. Cons: Won't help you if their flights are delayed. Awful entertainment system (this should improve soon).
I flew with Air New Zealand one-way on the 10 hour LAX to London-Heathrow route. My booking was a Star Alliance award ticket. I was quite happy to be booked with ANZ since I had taken them about a decade earlier on the same route and have fond ...
Pros: Generally efficient, no hassles airline Cons: Poor commitment to fixing problems when they occur; pricey
I have flown ANZ many times over the years. I’ve found them to be never better than average but rarely are they especially bad either. I'll make more comments on overall service later. That said, I have been lucky enough to dodge all potential ...
Pros: The Staff know how to laugh and the service is excellent Cons: None that I can think of
During puberty along with hair in strange places and peculiar insect bites on my chest that just kept growing and growing came a fear of flying. I discovered this the hard way on a 9-hr flight to Japan clutched to a flight attendants leg. To say the ...
Pros: On time, free wine Cons: Unfriendly staff, lost luggage
I had heard many good things about Air New Zealand before flying coach with them from Los Angeles to Sydney. The flight went smoothly, and the staff was efficient but not friendly. Most importantly, the flight took off and arrived on time. In Sydney, I...
Pros: Courteous staff all around, tasty food, on-time travel Cons: They don't travel within the US
My husband and I recently flew Air New Zealand round-trip between Los Angeles and Sydney, and it was a great airline experience at a great price: due to a special airline promotion we got our tickets for US$799 each.
Pros: Comfortable seating, excellent meals and service, Star Alliance Cons: Lack of in-seat conveineces, long flight to/from Europe, entertainment shortcomings.
About my recent experiences on Air New Zealand, I have had a pleasant experience. For most my flights to/from Australia and New Zealand I chose Air New Zealand, because of the Star Alliance, which allows me to use United Mileage Plus on many of Air New...
Pros: good presentation of business class food. Free internet access in Auckland lounge. Cons: Cabin crew may get nasty (probably isolated). Poor & cheap red wine on business class
Lounge – good selection of food, fruits and drinks at the Lounge. Of the three lounges I have visited, Qantas/One world lounge in Singapore, Qantas Lounge at Cairns, Qantas Lounge at Darwin. I found Air New Zealand’s lounge to be best amongst these in...
Pros: really good service Cons: really good service...most of the time
You're probably not going to fly to New Zealand very often...but do come! If you book with Air New Zealand, you might get a United plane, you might get an actual Air New Zealand plane. They have a very close relationship. This means that you can get...
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