Korean Air

Pros: Good crew, good aircrafts, and good service.
Cons: Bit disorganized, and some minor communication problems.

LAX to ICN & ICN to BOM (End of May, 2009)Check In: The check in was easy. We were a group of 6, including a 90 years old senior citizen. Despite the large amount of passengers in our group, the employee at the counter was very nice, and calm ...

Pros: Attendants are very accomodating IN SPITE of their company using this old cruddy plane
Cons: When you pay over $5000.00 for a business class ticket, you expect business class service!

I flew on June 20, 2009 on KE 001 from Seoul to Los Angeles via Tokyo.  This flight was flawed from the beginning.  When I boarded this flight in Seoul, I noticed we were using a B777-200 instead of a B747 with the proper Business Class ...

Pros: Cute stewardesses
Cons: Food, service

This summer I flew to Thailand to bring my fiancee and her two small kids to my home. We flew on Delta Airlines and Korean Airlines, a code share partner of Delta Airlines. (See my review of Delta.) The Korean Airlines segment was from JFK in New York ...

Pros: World-class business class seats, very attentive service, fabulous inflight on-demand video system, pretty decent food
Cons: The english PA announcements were difficult to understand

In Nov 2007 I flew Korean Air Business Class from Atlanta to Seoul. The equipment was a 747-400 with the new Business Class seats and layout. The service and equipment were both top-notch, and I would fly Korean Airlines again on my next trip to Asia. ...

Pros: Attractively dressed stewardesses
Cons: Poor service, lack of generous services onboard, no entertainment system, no mid flight snacks,

Korean Air needs much improvement in service. They have beautifully costumned stewardesses but you get the feeling they invest all their money in their close and often mysterious advertisement and not on the actual service. I travel frequently and long ...

Pros: staff
Cons: onflight entertainmet, food, service, delays,

The staff was the best part of the trip. They were kind and tried to help, but unfortunately, I don't think they understand that they had enough authority on the flight to make amends for anything. They have no power to make things right except to ...

Pros: Cheap tickets
Cons: Food, flight staff, passengers, luggage care, in-flight entertainment. airline from hell!

I flew Korean Air from Toronto to Busan, via Seoul. Oh never again. This is the worst airline I have ever flown (next is United). First, the seats I had booked online were not the seats I was given. Instead I was placed in the middle seat in the middle ...

Pros: All Flights on-time. Cabin Crew friendly, professional, and helpful. Good Legroom in Economy
Cons: No Personal TV's in economy - Though in process of being installed.

In September 2005 I travelled from Brisbane, Australia to Seoul, South Korea with my University. Check-In in Brisbane was smooth and efficient and staff were friendly and courteous. Flights on both legs departed and arrived on time. COMFORT Flights ...

Pros: Great cabin crew service.
Cons: An idiot pilot who likes cabin temperature at 82F with no airflow.

Like all other Asian airlines, Korean Air's services are terrific. No attitudes and great service. UNLESS you get this one pilot who likes to keep the cabin temperature on the WARM side. I had flown many airlines. Usually on international flights ...

Pros: Great Service, Great Korean food (mmm bibibap...)
Cons: Safety issues

Pretext: I wrote a review about KAL a few months ago which was done in a few keystrokes without real info in it. So before I start, I just like to apologize for it and that you read my revamped review. KAL has had ups and downs. From crashes, to ...

Pros: The service, the stewardesses, the entertainment, the overall great treatment.
Cons: Long flights, but who cares when pampered so well?

Korean Airlines: A five-star Airline that treats you to First Class Service. By James P. Zaworski I am currently in the middle of my big adventure to China, and I felt compelled to write about the airline that got me here in the first place. I ...

Pros: Service, Entertainment, Communication, Food...what else? Everything!
Cons: Nothing enough to call a con. I've never had an incident with them.

I've been a devoted Korean Airline go-er for almost two decades now. My first ever memory of having been on a plane has also been on the Korean Airline and I honestly don't recall any horrifying incidents that made me even consider switching to other airl ...

Pros: inexpensive flight
Cons: poor food quality, extremely poor customer service

I don't know where to go with this problem, maybe you can help.

Keith Brooks


In Nov I was to fly to the Philippines on an extended working vacation to start up a travel site.

I purchased my tickets via a...

Pros: Inexpensive fare, professional staff, pretty good meal service
Cons: No bottled water given, seaweed soup ran out of diet coke

This past December 2002 my 17 year old daughter and I flew as part of a 16 member delegation of the International Relations Council, Riverside CA. The purpose of our trip was to celebrate the 45 year anniversary sister city program between Riverside and...

Pros: friendly attentive employees, good food good movies, excellent restrooms
Cons: O'Hare Airport

I got on the plane in Chicago - and my troubles ended there.
Korea Airlines'only drawback was that they go through the nightmarish mess that is O'Hare Airport. Once you get out of O'Hare and you are actually on that plane, then your problems are...