Air Jamaica

Pros: good service, no cons
Cons: none

Our flight on Air Jamaica was average. But on an airline, no news is good news. Nothing especially wonderful was noticed, but nothing poor marred our flight either.

The plane did take off about 45 minutes late, but I don't think I...

Pros: Friendly flight crew and good airline food.
Cons: none yet

I recently flew Air Jamaica from Fort Lauderdale to Montego Bay. My wife and I have been visiting the island for the past two years usually with American but thought we would try Air Jamaica.

The flight was great. Left Fort Lauderdale right on...

Pros: Not bad in flight
Cons: Staff need customer care training and attitude - overbooking!!!

A wedding party of 10 (family) including myself arrived in Jamaica on the 14 Dec 2000, the flight from Heathrow, London to Montego was great. The two weeks we spent in Jamaica was a beautiful experience, but when it was time to depart, everything our...

Pros: Lots of liquor/party type environment
Cons: The condition of the plane

I used to cater for an airline catering company a few years ago. I catered for Air Jamaica for almost five years. Air Jamaica would only arrive at our city during the fall and winter months. They always came around midnight and the temperature was...

Pros: got us to our destination in one piece
Cons: almost everything

Because of Air Jamaica I lost out on a day of my honeymoon, what is to be the best time of your life. Arriving at JFK only 45 minutes prior to our flight to St. Lucia, our seats had already been given up! It's not like we were 5 minutes late or anything....

Pros: Great Service with a Smile
Cons: Not enough of the best entree

I recently rode Air Jamaica on a trip to Jamaica and let me tell you, you will not be disapointed by their service and hospitality. I was afraid when I first boarded the plane because it was playing a tape of reggae music, which I do not like, but...

Pros: Chicago to Jamaica flight
Cons: Return trip

If I had only flown Air Jamaica TO Montego Bay from Chicago my review would have been more positive. Despite the early morning departure (6:35 AM) and not being a morning person, my flight down deserved little criticism except for the very narrow seats...

Pros: None
Cons: Lack of communication. Lack of flight!

This was our honeymoon... Arrived at London Heathrow 4 hours before flight, to be confronted by a long queue of people waiting for check in. 20 minutes later we got to the front of the queue to be told 'go away! These are people from yesterday's ...

Pros: NONE
Cons: Worst customer service I have ever seen. No baggage after 3 days home.

This was our first time to Jamaica and I must say that the trip there and home was a nightmare. I will give you a readers digest version of the Air Jamaica mess. On our flight out of Los Angeles the flight was 2 hours late leaving with no apologies. ...

Pros: Nice meal, good price
Cons: DELAYS!!!!!!

Arrived at the airport in Montego Bay at 2:30 for a 5:10 pm flight. Check in was extremely slow. My seats were different than previously told and my family was not sitting together. Booked 1 year in advance. I asked them to fix the seats so the 4 of ...

Pros: The food on the flight was wonderful. I recommend ordering the fish.
Cons: The airport in Kingston, Jamaica lost our luggage, and they didn't seem to care.

Yes the food on the flight was wonderful, but that did not make up for the fact that they airline lost our luggage and did not seem to care. Our flight arrived in Kingston and then onto Negril where myself and about ten others were without luggage....

Pros: You get to Jamaica in one piece
Cons: Just read my review

Well what can I say, almost 3 hr delay at heathrow then off to montego bay,no drinks not even water until after the meal which was an hour and a half into the flight, lucky we had water with us to wash down the jerk chicken that had no taste, about half ...

Pros: nothing
Cons: worst experience wit an airline in my life.

We flew from LAX to Montego Bay on Air Jamaica and home again. We chose Air Jamaica because they are the only airline we know of that flies direct. Flight there was late- one hour and it was so cramped in coach I could barely move. Flight home, waited 6 ...

Pros: Cheap. Direct from Heathrow (but maybe not on return!).
Cons: Incompetent. Doubtful mechanical ability. Rude. Unhelpful.

I chose them because they were cheap and fly direct from London (Heathrow) to MoBay. Outward they weren't even that bad: only two hours late! The return journey was a disgrace. Take-off was aborted due to a warning light in the cockpit and things went ...

Pros: We didn't crash
Cons: delays and starvation

Last December 5th my wife and me flew Air Jamaica for the 5th consecutive year from Philadelphia. Our flight was scheduled to depart at 7:30am. At about 6:30am it started to snow. the crew showed up at about 7:40am, at which time we started to board the p ...