In today's fast-changing airline industry, full of fly-by-night airlines that pop up one morning only to disappear tomorrow, it's refreshing to fly with an experienced airline that's weathered the ups and downs of the industry. Avianca is the experienced ...
Pros: Surprisingly good service on board, relatively efficient Cons: The customer service department is unresponsive
I flew to Quito earlier this month with my father. We chose Avianca as they had the most convenient connections from Fort Lauderdale and a decent price as well. My previous experience with Avianca had been on a relatively short flight ...
Pros: Friendly service, good food, convenient flight routes Cons: Check in can be a little slow, not for LATAM novices, obscure airline mileage partners.
I'm a frequent business traveler - about 200K miles / year, mostly in Latin America and frequent to the US and Europe. For some time, I avoided Avianca because they are a smaller airline and I had heard and read a lot of horror stories. I started ...
Pros: Very friendly service Cons: timeliness is not a virtue with them
On my way to the airport I met a man who travels 300,000 miles per year (or 12 times around the earth). When, in the course of conversation, he said that he hadn’t heard of Avianca, the airline I was taking to Cartagena Colombia, I became concerned. I...
Pros: Solid product; another choice to BOG. Cons: None so far.
This review is based on a flight from Ft. Lauderdale (FLL) to Bogota(BOG) in August 2005. I flew on a Delta award ticket, so let me start by saying the price was right. :-) If you are a mileage hound like myself, this is something to consider if you fly ...
Pros: Good "On-flight" service Cons: Needs to improve on timing and upholstery of coach chairs.
Let me start with that. As you will see, the other reviews are from 2000 or older. Avianca used to have a monopoly on international routes which "allowed" them to perform deficiently in many aspects. The "Open skies" policy from the government pushed ...
Pros: Great overall service Cons: Need more lavatory amenities
I was welcomed by a smiling Avianca agent when I checked-in for the flight. I handed her my LatinPass card and was assured that my LatinPass number was in the record. I promptly received my boarding pass (which did not show my LatinPass number) with an...
Pros: Inflight service, friendly, polite employees, call center, good prices, departure gates, punctual service. Cons: Older planes, leg room could be better
I flew from Fort Lauderdale to Buenos Aires on Avianca recently, on my return trip I also flew Avianca and stayed on, for a week in Colombia. I visited Bogota, Medellin and Cartagena. The in-flight service on all the flights was very good, the ...
The best thing about Avianca is their friendly service. If nothing else, that raises the bar for U.S.-based airlines that compete against Avianca in Latin America. I flew from Miami to Bogota and back and was quite pleased with the service. Decent food,...
I bought three tickets for myself, wife and 7 month old daughter. We reconfirmed our tickets (you call up the airline and tell them you will fly with them - standard procedure here). When we showed up at the airport we were bumped.
Pros: Great airline Cons: Not safe during the 80's
Recently, I had the chance to fly on Avianca from San Juan to Frankfurt on a 767. This service is a continuation of the service they offer from Bogota, and upon return to San Juan from Frankfurt, the plane flies back to Bogota. Avianca is a very...
Daron SKR459 Skymarks Avianca A320 with Gear introducing sky marks - the newest line of snap-fit pre-decorated plastic models. the models feature solid injection molded plastic construction with ...
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