BWIA West Indies Airways

Pros: Cheap, good coverage of the main Caribbean islands.
Cons: Feel of decay on the aircraft. Maybe new name will change that.

I have to say I enjoyed my flight on BWIA. As an airline they’re changing their name from BWIA due to the vast amount of nicknames they have accumulated. These include (but is by no means an exhaustive list) Britain’s Worst Investment Abroad, Better Walk ...

Pros: Low prices Some exclusive routes
Cons: So So service

BWIA Airlines is one of the major West Indian airlines, the other being Air Jamaica. The airline is head quartered in Trinidad, and flies within the West Indies and to a few major destinations. There are few international routes, and a limited number of ...

Pros: We were early!
Cons: A really bad movie

When I took a recent trip to Barbados with BWIA, or British West Indian Airlines, I was extremely surprised that BWIA was such a good airline. Before the flight I was a bit skeptical about the airline, but it came in a relatively cheap package deal, so I...

Pros: Direct flights to Trinidad from New York. Sometimes competitive prices.
Cons: Passengers at risk of bumping without compensation despite confirmed tickets. Customer service ignores passenger complaints.

I had a terrible experience on BWIA over the Christmas period 2003, traveling from JFK airport in New York to Port of Spain, Trinidad. BWIA changed my reservation from confirmed to waitlisted at the airport and bumped me on Christmas Eve; and on the ...

Pros: Goes places others don't go
Cons: Flights are often canceled or delayed. Not enough flights. Only take cash, no credit cards.

Tobago Express is run by BWI and flights are between Trinidad and Tobago exclusively. It is generally a "bus service" between the islands, mostly for locals, but also for tourists. Planes are generally Dash Eights, which hold about 50 people and are twin...

Pros: On-time
Cons: Planes are not always pleasant

My opinion concerns only local flights Trinidad - Tobago. This flight takes 15 minutes - no refreshments or other "extras". Check-in facilities are quite outdated, but seem to work without problems.
On this route DASH-8 and MD planes are operating....

Pros: Great in-flight service, courteous and resourceful, no crash record
Cons: Delays and luggage issues

Okay, so BWIA isn't the best around. But you can't fault them in the air. The stewardesses are courteous and cordial, the food is good and they've never crashed once in the history of the airline. Very few airlines can boast that.
However, they do...

Pros: Excellent staff, smooth flight, and good food.
Cons: Delays.

On a recent trip I took to Trinidad for Carnival, I flown with BWIA from New York to Trinidad. Of course, there was a 45 minute delay. After we took off and started our flight, it was nothing but smooth sailing from there on. The flight attendents were...

Pros: the people booked on the flight were not interested in starting a screaming match!
Cons: BWIA and their attitude toward their passengers is awful.

We booked our flight from JFK to Tobago in February of 2004. We paid a premium price since we were travelling at Christmas time. The night before our flight, we received a call from BWIA telling us the flight was delayed five hours, that we should ...