Alaska Airlines

Pros: Extraordinary Customer Service!
Cons: more expensive than other airlines

I have flown with alaskan airlines several times and have never been displeased with their service. Their agents are always friendly and helpful. In several cases the airline has taken a lowered profit by sending me on a different carrier, to see that...

Pros: Great service and prices
Cons: none

Just recently I've gone on a trip to California flying from Alaska. I used Alaska Airlines because they had good prices. Not only was I impressed that there prices were great, but when i was flying there service was outstanding. I'm not a person that...

Pros: Friendliness, Service
Cons: None

Being a person that travels short distances, I have to say Alaska is simply the best. Never have I been treated so awesome on a flight. Then when I was late and missed my flight they got me another one that same evening and made sure it was first...

Pros: none
Cons: Inexperienced. Slow. Inability to get the job done.

Hello, This is absolutely a true story. I booked Alaska Airlines for my honeymoon from Seattle to New Zealand. For some reason, I had my last name printed incorrectly on by boarding pass. I was traveling with my wife and I presented my identification ...

Pros: Very polite flight attendants and added legroom
Cons: They do not fly a lot of places yet

I have flown quite a lot on Alaska Airlines in the last few years as I used to work in Alaska and return to the lower 48 every 3 months. I no longer work up there but I still take trips on Alaska Airlines when I can.I just returned from a round trip from...

Pros: Positive and proactive customer service
Cons: small planes

My husband and I have flown with Alaska Airlines between California and Seattle many times during our courtship and to visit family in Washington State. A few times the planes have been late, but usually it is due to unavoidable situations like weather....

Pros: Friendly service
Cons: None at all

My first trip to Los Angeles, my dad was smart to choose Alaska Airlines. Their flight attendants are very helpful and caring towards their passengers. The food is great, I'd say better than most first class in any airlines. And the delays are quite...

Pros: better service than the rest
Cons: higher fares

When it comes to airlines, I've discovered that there really isn't a "best" airline...it's more like choosing the best of the worst. It seems that service has become worse and worse no matter what airline you fly, and Alaska Airlines is no...

Pros: inexpencive and polite
Cons: its an airline

I lived in fairbanks Alaska for three years and I have family that lives there. during the three years that I lived there I made many of trips home to see my family and every time it was on Alaska airlines. I never had any compliants about Alaska...

Pros: Alaska Airlines has been the very best time after time.
Cons: none at all.

Being a parent of children who frequently fly to California it is really a nice feeling to know that your kids are well taken care of, just knowing that during their flight and through the whole expereince they are safe and made to feel comfortable is a...

Pros: Excellent Customer Service
Cons: Commuter planes

As a traveler from a rural area, I have used both United Express, a subsidiary of United Airlines and Horizon Airlines, a subsidiary of Alaska Airlines. I have traveled alone, with my family, and sent my under-aged children alone on both airlines.
...

Pros: e-ticket, pleasant
Cons: bad web sight

I've been flying Alaska Air for years and they keep getting better. I love the e-ticket. I fly so frequently, I've got the routine down. When I fly out early in the morning, I'd rather deal with a machine than a human. Sorry people. Slide, press, push,...

Pros: Assigned seating, on time
Cons: none

I love Alaska Airlines.

I use their internet site to purchase my tickets. I also am able to get their internet specials that are changed weekly. Their prices are usually pretty close to Southwest and their service is 100% better.

...

Pros: No Lines, Great Service
Cons: Limited Destinations

I feel compelled to share my opinion of this airline, especially since they have had a lot of bad press lately.

This airline is simply the best! I especially love the electronic kiosks which allow you to avoid lines forever more. If you have...

Pros: good prices, nice employees, good website, eticket
Cons: safety, safety, safety

i used to fly alaska airlines all the time until the flight 261 crash.
i am too nervous to fly on that airlines now with all the issues that have come up since then. also, i think the md80 should be taken out of service....i have even been told by...