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by Lynne-Marie , Aug 14 '00
Pros: Flights leave on time Cons: The Staff
The purpose of the trip was to attend a family reunion and then a much needed vacation.
Our trip was easy to book, I booked for myself, fiance and my brother on the same flight going but different returning. There were NO non stop trips from...
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by jumpup , Jan 08 '01
Pros: Best service I have ever had on a North America airline Cons: $5 to rent headphones? Outrageous!
I have heard nothing by horror stories about America West. Imagine my chagrin when I was transferred from a Northwest flight to America West due to a snowstorm and delayed flights. What could I do? I just had to suck it up and get on the plane. ...
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by Kessar , Oct 08 '00
Pros: Despite all the mechanical difficulties, the planes did not crash. Cons: Mechanical difficulties, delays, mechanical difficulties, delays, mechanical difficulties, delays...
Mechanical Difficulties... That about sums up my experience on America West. I recently took this airline for a trip to Las Vegas from New York. On the way there, we had to one-hour layover in Phoenix and the return leg of the trip was direct. For...
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by DrPepGirl , Sep 24 '00
Pros: Cheap airfares Cons: Frequent cancellations
Why I Chose America West:
I purchased a ticket to Denver, Colorado on America West for one reason: It was cheap! By flying America West to Denver, I saved $600.00. This was my first time flying with America West Airlines.
...
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by tke1081 , Mar 15 '01
Pros: Decent Food Cons: Rude Service, Lots of Flight Delays and Maintenance Problems
These days the airline industry in general is being overtaxed and most airlines are struggling to keep up with demand. This causes many delays, cancellations, etc. but one airline stands out as worse than the rest, at least in my experience. That...
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by blackmonolith , Jul 06 '00
Pros: Crappy experience helped me make new friends at the terminal. Cons: My flight was canceled! No meal service on a 5-hour flight! Serious communication problems.
It would soon be the Fourth of July weekend of 2000. I was very excited to see my girlfriend, and spend time in New York during this holiday. After having moved to L.A. last year, I am always excited to return to New York. New York has real...
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by morgansimp , May 13 '01
Pros: Cheap fairs, on time, decent customer service. Cons: Filty! Trash everywhere! I felt like I was surrounded by bacteria!
America West flys out of our local airport, so I have flown with this airline a number of times.
The main reason I have ever selected America West is because they have reasonable ticket rates. I have been able to save as much as $100....
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by obnox , Aug 13 '00
Pros: Price, direct flights out of Ohio Cons: Food...
Am I crazy or just a bit odd? I found turbulence to be one of the coolest experiences in my young life. My non-stop flight from Ohio to Las Vegas was filled with it. I started to freak out at first, of course, but I realized that I could either freak...
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by sybilb1 , Sep 26 '00
Pros: Cheap airfare Cons: Many delays, inefficient and insufficient staff
Our trip was planned several months in advance so it wasn't as if my husband and I were flying standby to Hartford, CT from Los Angeles one week before the Labor Day Weekend. We wanted to avoid the major airline traffic and overbookings that occur over...
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by eph89 , Sep 03 '00
Pros: Good fares and reasonable service Cons: Delays and reputation
I have flown America West many times in the past three years for both business and pleasure. It's not my favorite airline, but I do have to stand up for it. I've encountered the same horror stories that many other have, but I also recognize that they...
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by susan.m , Oct 16 '00
Pros: Cheap airfares, CHEAP SERVICE!!!!! Cons: Total lack of customer service
My first experience with America West, or "America Worst" as it was known by seemingly everyone at the airport, was also my last!
I booked a trip on America Worst from Dallas/Fort Worth to Tucson to see my sister after she had major...
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by yolers , May 25 '01
Pros: Low airfares Cons: the workers seemed a little angry at the world....
When I was planning my trip to California, my best friend and I had some trouble. I mean we wanted a cheap airfare, but yet we wanted good service and a plane that will actually get us there safely. So when we came across America West..we were kind of...
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by castrostreet , Aug 07 '01
Pros: Friendly service, smooth flight, new planes Cons: Delays
Well after reading some of the bad experiences of my fellow epinion writers I went into this trip a bit weary. I had few options. I needed a non-stop round trip flight from Las Vegas to Boston with 5 days notice. America west was the only one offering it...
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by JBduckling - Top 500, Mar 13 '00
Pros: Friendly People Cons: Made Up My own Alternate Plans
I was looking forward to a getaway to Albuquerque for nearly a year! It's our annual bowling tournament excursion and I'm all set, ready-to-go! On the Friday I was supposed to leave, I called America West to confirm my flights and (oh-no!), my flight...
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by MGreen8 , Aug 12 '00
Pros: None Cons: Professionalism, Helpfulness
I recently travelled to Idaho on America West Airlines. I was sure that I would have no problem because I was leaving at 7:00 AM and taking a "Red Eye" home. On the contrary, when I got to the airport the recommended 1 hour before flight...
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