Northwest Airlines

Pros: Comfortable,prices are reasonable
Cons: food

Our family has always been happy with Northwest Airlines. Maybe we are just a small few that haven't experienced any delays. We live in Ft. Myers Florida and my family lives in Owosso Michigan. Owosso is a small town located between Flint and Lansing,...

Pros: Website, Customer Service
Cons: 1-800 number

Living in the Twin Cities, the headquarters of Northwest Airlines, I've been on a lot of NWA flights. While it is regarded as small talk in Minneapolis and St. Paul to complain about Northwest the same way we complain about the weather, all things...

Pros: It didn't crash.
Cons: Bad customer service

Last Christmas I was traveling from Alaska to see my family in Maine. I have not seen them for two years so I was looking forward to a timely, smooth, direct flight. This was far from reality. The first thing that had happened was my plane was delayed...

Pros: Routes
Cons: Seat, Airplanes, food, sevice

Northwest Airlines is one of the worst airlines in the world. I was on a flight from Milwaulkee to Boston. When we finaly got on board after a 2 hour delay, I was disapionted to say the least. The seats are one of the smallest in the indestree. The...

Pros: Friendly staff, great food, vast snack selection
Cons: Blankets were a little itchy.

Back in April, I took a trip from Raleigh, North Carolina to Boise, Idaho to see my boyfriend. He booked the flight for me, and like most people, he searched to find the best bargain he could without scrimping on quality. He found this in...

Pros: None
Cons: Most flights via MSP

I've had the pleasure of flying NWA both internationally and domestically.

International: from London, UK to Minneapolis and onward to Salt Lake City. I really don't have anything to complain about.

The plane, a DC 10, was...

Pros: friendly service, good frequent flyer program
Cons: occasionally flights are overbooked

I have been flying Northwest Airlines for many years (I lived in Detroit, one of the hubs for 14 years). I have never had any problems with Northwest. Granted, there have been a number of times that the flight I was supposed to be on was overbooked....

Pros: Larger planes, more scheduled direct flights
Cons: Minimal customer friendliness, no outward signs of appreciation of your business

Northwest advertises heavily in the Memphis market since this is their home I constantly hear the slogan "Northwest is for Memphis, Northwest is for you." This slogan may work for some folks but Northwest certainly isn't for me. I have flown...

Pros: safe and comfortable flight, delicious food, profitable trip, charming flight attendants
Cons: i couldn't remember any!

Do you wish to earn $450 or more, get 5-star hotel accommodations free,
with free taxi service, free 3-minute long-distance call to your home des-
tination, free 3 full hotel meals in a vacation or business trip?

I got all of...

Pros: Free trips
Cons: Takes a lot of miles for each free trip

If you ever want to get anywhere, you better get the miles. How do you get the miles? You fly, you pay for services that get you miles. A simple trip within the United States uses 20,000 miles. A trip from Detroit to Tokyo is 6,000. It would take...

Pros: Friendly staff, Decent leg room, Easy online ticketing
Cons: Occasional delay and late arrival

I have been flying Northwest my entire life. Since I live in Memphis and Northwest almost has a monopoly there, I have only flown a few other airlines. Some of these include Midway, Southwest, and Delta, but I have enjoyed Northwest the most of them...

Pros: None, really
Cons: Anything that could go wrong at an airline.

So I'm flying back home to Orange County, already angry at Northwest, but not angry enough to write an essay like this. We get the usual "perfect weather, no hazard" spiel from the pilot. I think they would say the same thing if the wing was...

Pros: some ticket upgrades make accessibility easier
Cons: Be prepared to handle any and all problems yourself

Physically Disabled individuals have their work cut out for them travelling on Northwest flights. Most recently I had to escort a 55 year old women to her sisters death bed, in California. This required a short hop on a DC-9 and a long leg in a DC-10....

Pros: Competitive Fares
Cons: Customer Service

I fly Northwest Airlines quite a bit, and have to say that my experience with them has been somewhat bad. I think a lot of their employees need a refresher coarse in how to offer customer service that will make a customer want to return. The flight...

Pros: Gets you there faster than a car
Cons: So crowded can't enjoy any private time

I hate flying. Not the act itself, but the seats in which I have to sit because society has set monetary standards by which I do not meet to be considered first class. And in this consideration comes the comfort of a seat that would allow me to breathe...