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by sd_news , Apr 30 '07
Pros: First class service on par with other airlines.
Easy upgrades through their WorldPerks program. Cons: Older fleet of aircraft for short-haul flights.
I fly frequently out of San Diego for business, and more often than not I choose Northwest because they fly pretty much everywhere I do (and if they don't one of their partners does), and I know what to expect when the cabin doors close. I also take ...
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by Lobstergirl - Top 1000, May 04 '00
Pros: At least we weren't hijacked Cons: Yet we felt like hostages anyway
Northwest is a really fabulous airline to fly if you:
1) Don't really need to get where you're going.
2) Have hours and hours, possibly even days, to kill.
3) Love the insides of airports.
4) Love to make a detour through...
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by c-option , Jan 08 '01
Pros: direct flights to Detroit Cons: chronic lateness, screw-ups a plenty, forget about decent customer service
Since moving from Ann Arbor, Michigan to Boston in October, I’m a commuter girlfriend. I spend my weeks in Boston, and nearly every other weekend in Ann Arbor with the old ball and chain. This jet-setting lifestyle has necessitated intensifying another...
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by mtgops , Sep 07 '08
Pros: On time, beverage service above average, luggage didn't get lost. Cons: Luggage fee, no small free snacks on board, old fleet
An overviewI could go into great detail about my personal travel habits, but I will limit what I have to say about my habits as a prologue to my review of Northwest Airlines (NWA as they choose to abbreviate their name these days).I do ...
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by philipw , Sep 24 '02
Pros: No one can take your absolutely the worst title away. Cons: In 15 words or less impossible
I cannnot be sure this Airline's Mission is to be anything but the worst,they possibly can. They certainly make no attempt to be customer oriented, In any way shape or form.
I flew NW again, recently, from Miami to Beijing. This involves two...
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by smartshopper1 , May 16 '05
Pros: Cheap fares. Frequent upgrade to business. Exceptional service from check in representatives. Cons: mediocre service from flight attendants
My first experience with Northwest dates back to September of 2002, when I booked an international flight from Los Angeles to South Korea. I shopped around for prices at travel agencies a few months prior to my trip and found it to be the cheapest out of ...
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by socalsurfer , Jul 17 '02
Pros: Great Fares, Good Service, On-Time, Clean Aircraft Cons: None except for breakfast was a little weak.
I am writing this review on my most recent Northwest Airlines flights I have taken. They were between Los Angeles and London. I would have to say that I am surprised on how low Northwest is rated. I go out of my way to fly Northwest, because I have never...
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by doesntitwork , Mar 14 '04
Pros: Partnered with Mesaba Airlines. Wonderful hub in Minneapolis. Comfortable aircraft. Cons: No in-flight entertainment.
I just got back today from a school service trip to Eagle Butte, SD. I had read the reviews on epinions and braced myself for some awful in-flight experience. It never happened. Ticket Purchase: I had nothing to do with this. My school ...
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by liamm1 , Aug 07 '01
Pros: Good Fair, Good Service, Good Planes and Pilots Cons: 2 hour delay
I am a Californian and in so being I have had many occasions to take quick jaunts on airplanes to different parts of the state since it is so big and diverse. Northwest Airlines is suited perfectly for this task as they offer many different routes to...
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by michiman1 - Top 100, Aug 03 '00
Pros: On time, safe, fairly priced Cons: Maybe they don't have home cooking!
Living in the Detroit area, I find myself flying Northwest Airlines almost every time I fly as it is a hub for Northwest. Every day in this city I hear grumbling over this airline and as of this date, I can say Northwest has a perfect record with me. The...
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by consumerhelper , Nov 27 '01
Pros: Did not crash. Cons: Bad service. Canceled flights. Deceptive ticketing on bereavement fares. Regularly late. Unhelpful customer service.
I have reluctantly flown Northwest a number of times in the last few years.
1st flight Friends issued frequent flyer tickets to us to attend their wedding in NC. We are on the west coast. On the return trip our flight from Raleigh to...
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by terrid , Aug 12 '01
Pros: The Army paid for the ticket. Cons: Some of the staff needed a personality adjustment.
A couple of days ago, I finished my Army Reserve annual training at Ft McCoy, WI. We returned home on Northwest airline leaving from Madison. Our flight was at 0740 to Chicago. We were tired and more than ready to go home.
Upon arriving...
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by k1j2g3 , Jul 24 '01
Pros: very friendly and helpful flight attendants, tasty "special" meals Cons: horrible customer service at gates, no help for single mother traveling alone
I will NEVER fly through the Detroit Metro Airport on Northwest Airlines EVER again! Yes, a very emphatic statement. Lots of anger pouring out in that, isn't there? This doesn't even come close to my horrible experience flying Northwest Airlines...
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by priseger , Dec 23 '00
Pros: Smooth Flight Cons: Freezing Cold Accomadations
The reason we flew Northwest is this is how Travelocity.com sent us for our return trip from Ft.Myers, Florida.
Yesterday, December 22, 2000 was a day to be remembered as probably the most frustration day of flying in all my born days. The very...
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by baggachipz , Jan 03 '02
Pros: The plane gets off the ground... eventually Cons: An unorganized and thoughtless company that strands their employees and customers alike.
My family and I recently flew from Washington, DC to Phoenix to visit family over the holidays. The flight out was relatively uneventful; we flew to their hub in Detroit, then on to Phoenix. Let it be known that the only food we got on the 3 1/2 hour...
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