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by poseidon  - Top 200, Dec 09 '99
Pros: Keeps costs down, great customer service
Cons: Optional insurance is pricey
If you've filed an automobile insurance claim recently, and your car needed to be in the shop for a period of time, the chances are your insurance company recommended Enterprise for your car rental.
Enterprise is the major competition for...
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by msmorvay - Top 500, Jan 14 '00
Pros: Above average customer service, they pick you up, nice cars, great specials
Cons: Normal problems associated with car rental places are less Enterprise
About three years ago my car that I was really expecting to keep around for few more years died at only 59,000 miles. We had just bought a house and I had just had my second child so we could not afford to buy me a car at that time. Because my husband...
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by hweinberg , Jul 06 '00
Pros: good product, good service, flexibility and competence; price is the best in town
Cons: none
I don’t rent cars very often, but when I do I shop around a lot trying to find the best rate. On the web, on the phone, I talk, I ask questions. Usually I find that rental car companies aren’t much interested in my business. I’m not a corporation. I’m...
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by dance4joy , Jun 14 '00
Pros: Everything about them!!
Cons: None
Excitement was in the air as I prepared for my big trip coming up the next day! To verify my car rental, I phoned the company who promised to have one for me... only to be informed they've lost all the information... and they want to charge me an...
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by MailAngels , Jun 05 '00
Pros: Great service, terrific cars, great prices, dependable, trustworthy!
Cons: Not enough trips made to use them more often!
The phone rings... it's the mother-in-law. They are coming half way across the country to have a family gathering... hubby hasn't seen his mother in several years... you have to go, but your car won't make it! What do you do???
Time to call...
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by gwsmith , Mar 26 '01
Pros: Did get a car upgrade
Cons: lousy customer service, broken promises,horrible credit practices
Always remember, young apprentice, that once they have your credit card number, not event the unstoppable force known as time can prevent them from using it…
My story begins about 8 months ago (see previous epinion on Enterprise). My wife,...
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by BARRY0619 , Dec 26 '99
Pros: Helpful Employees
Cons: none
Not too long ago I was involved in an automobile mishap which totaled my vehicle. Considering that I was in need of a car the next day, I was hesitant to think that I would have a car the next day considering how late in the day it was. I called my...
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by abones4477 , Mar 25 '00
Pros: Free Pick-up, Modest Pricing, Good Car Selection
Cons: Not in all neighborhoods
I have had several occasions to rent a car both for pleasure and unfortunately due to insurance claims. I had tried several rental companies prior to Enterprise, however, none since I started using Enterprise.
Their staff is courtesy, and...
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by canadianchick , Aug 08 '00
Pros: Friendly service, good rates, and reliable cars.
Cons: Car availability during busy times so reserve ahead!
The first time I rented from enterprise was about three years ago. I was only 22 at the time. Try renting any car if you are under the age of 25. I had called everywhere and no one would give me the time of day because of my age. At Enterprise it was...
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by aurora100 , Nov 09 '00
Pros: Great customer service, they picked us up and took us home, they sell their used cars.
Cons: We had to wait to be taken home once!
The day after Thanksgiving last year my boyfriend and I were in a pretty serious car accident. After our car was towed to the repair shop we called our insurance company. They told us that Enterprise was the only car rental company that they worked...
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by matt_10710 , Nov 04 '99
Pros: great service, rates, cars. They'll pick you up!
Cons: none
I have used Enterprise several times and under varied circumstances -- they always exceed my expectations.
So here are two perspectives -- as an individual and as a business customer:
Individual:
They will pick you up at...
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by priseger , Jul 10 '00
Pros: Great Polite Managment
Cons: None
In retrospect to the article written about terrible service with Enterprise. I would like to tell you as a business woman that I have rented from Enterprise many times and the cars have always been in excellent condition.
I do not rent...
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by kymmielynn , Jul 25 '00
Pros: we got a clean car--not to sure about the people after us though
Cons: poor customer service
Recently (i.e., the past week) I had to take my vehicle to the dealership for some major mechanical repairs. Since this is our only car and it would be there for about 4-5 days we were able to get a rental through the Dodge Dealership with Enterprise...
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by GreenAcres , Feb 23 '00
Pros: They picked me up
Cons: They left me there
After being rear-ended by a non-driver and dealing with her wretched insurance company (see epinion of State Farm) I was finally told to get a rental car. But it had to be from Enterprise. No problem, "they pick you up". Which was great ...
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by Khokhonut , May 25 '00
Pros: Pricing
Cons: None
We've rented vehicles from Enterprise on at least five different occasions now and have not had one problem whatsoever !!
On our most recent vacation (which starts tomorrow) I had some coupons for other companies. I started calling around...
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