Gold's Gym

Pros: Faciltiy
Cons: Ethics, Billing

I love the facility, the people are friendly BUT (big but) they charge your checking account any amount they want, for any reason, and will never issue a refund.

They owe me almost $300. I have spoken to several other people who have similiar stories, they continue to bill after memberships are cancelled, they charge for services never provided.

Pros: Close to my home
Cons: dishonest, insufficient equipment, crowded, poorly managed

I paid a 3 year contract in full. I asked point blank if any additional fees would be assessed. I was told no. Today I received a bill for a semi-annual Facility Improvement Fee for $15. The contract discloses the fee, but I was told there were no fees. I should have read more clearly. The sales rep should have been more honest. He apologized but did not offer any resolution.

Pros: There is nothing positive about Gold's Gym Day Care!
Cons: Unsafe, unsanitary day care; terrible management

Mothers, don't leave your child at Gold's Gym day care. It is unsafe and unsanitary and the management will blow you off if you have a problem with it b/c they already have your money.

Pros: Location, Cost, Good Members
Cons: Equipment repair is slow, water cooler, weekend hours

Unfortunately this gym is on the decline. Equipment repair is slow, not as clean as it used to be. Water fountain is warm at best.

Pros: Good locations.
Cons: Unethical business practices.

Gold's Gym charged several months of dues, about $160, to a credit card that was never authorized for their use. I have written two letters and made numerous phone calls attempting to obtain a refund but I receive no response. If we had used the gym during this period I wouldn't make an issue of it but we weren't even there! Be very careful in using a credit card at Gold's Gym. Check your credit card statement carefully each month to see what has been charged. Gold's Gym has proven to me that they can't be trusted.

Pros: locations
Cons: Dirty, old, cancellation procedure, pool was constantly broken

Okay overall except that the women's only room was old and dirty - equipment definitely needed updated.  The pool was constantly out of use.
Also - make sure you understand that you have to send a CERTIFIED letter to Arkansas to cancel your membership with 30 DAYS NOTICE.  What a rip off!!! 

Pros: I can not think of any.
Cons: The staff is lazy, and rude

Gold's gym will not survive with the competition of good customer service at the other gyms vs. poor C/S at gold's gym. I almost changed gyms from Raquetball and Fitness to Gold's because gold's was less than a mile away from my new home...but quickly changed my mind after going in for a "free" trial and not staying to use it. The customer service is horrid. My advice to the people working at jobs they don't like, get another job or don't work in a job where you have to talk to people. Even after I complained, no one cared. Go to another gym, it's worth it not to be treated like you are bothering someone.

Pros: equipment & service
Cons: sign up

I just recently joined Golds with a limited time special.  I am very happy thus far with the service, equipment & facility in general.  I would like to note that after the initial sign up process, it is quite a pleasant experience.  If you would like to avoid the haggle side of things, I would be happy to help.  Send me an email for info: trafficofdesire at hotmail dot com.

Pros: They do have good equipment and lots of it.
Cons: Do not get into a contract with Gold's Gym!

The Gold's Gym in Florissant, MO is very crowded.  You have people gathering around the weights or equipment.  If you have worked out or certainly working out the classes are very easy.  If you like to dance then I would say take the classes or stay at home and dance.  The Womens Locker room is disgusting.  Especially after people take a shower and are dripping walking to their locker.  Their biggest sell is a personal trainer and if you can afford one I would say go for it.  There is no one around to help you when you need help with a piece of equipment and they do not even try to get to know you.  I have tried to talk to trainers and that is a joke. 

Pros: It was a very nice gym & had everything from exercise to tanning.
Cons: Membership's  don't  last & very poor service. You better enjoy figuring it all out yourself...

I live in Anderso,SC & baught a lifetime membership with Gold's Gym. I paid alot of money for this & this facility closed within 2yrs. Few years later another opens so I thought great,I can go workout again.. I was wrong, they told me my membership was no good & that I had to rejoin & pay, how upset do you think I was!!!
I threw my card away & walked out...
Again, this facility closed within a few years & another one opens a few years later....
To me this is a rip off & it should not matter if one closes or reopens, memberships should be honored & when they close they should be made to refund what we paid for but can no longer receive...
I would never recomend joining at Gold's Gym...
The only good service you receive is when they are trying to sign you up & when you do decide to join & paperwork is done, their threw with you then & they don't care if you get upset because after that it's your choice to keep comeing back or not. They have their money so they could care less whether you did or not.

Pros: It's a place your go to work out.
Cons: You will never be able to cancel... even after you fulfill your contract period!

You will never be able to get out of their contract. Your Credit Card will be charged until you cancel the Credit Card! Then they still will not cancel the contract. They will let it go on for awhile and then sell the contract to a collection firm and wreck your credit. This is for real believe me!

Pros: there  is nothing of a pro to write here
Cons:  I would say everything.

I would not recommend this to anyone. The gym is not equipped properly. I am very unhappy for their service.

Pros: None
Cons: Junk old iron machines.

Please don’t use this gym.
Worst management
Lot of chemical usage
Dusty floors
Vibrating fans
Lot of noise
Unfriendly instructors

Instructors have certificates, they don’t have commonsense. Instructor asked me to do exercise even without warm up or warm down. They are busy with their iPhones. They use timer. The moment 45 minutes is over; they won’t speak a single word. Just say see you next week. Every body is worried about their money, not about people who is paying it.

===== Please don’t use this gym. =====

Pros: -Convenience
Cons: -billing affecting my credit (when I PAID them!)
-old equipment
-unkept/unclean
-lack of assistance
-short weekend hours

I have personally worked at two gyms myself: a small business as well as a Corporate gym.  I am also an avid gym goer, former college athlete.  Never in my life have I experienced such incompetance.  The billing in particular is absolutely horrendous.  I have paid every month, with statements to prove it, and out of nowhere, Golds gym reports my info to a collections agency.  I am now in a battle that a lot of my friends are in w/ Golds Gym (as their facilities are unkept anyhow).  This is a time I wish I were an attorney.  They need to be out of business with such unorganization and lack of professionalism.

Pros: Do nt join
Cons: Do nt join any more-RISK of losing money

Do not join this GYM .I joined at Valley Ranch,Irving Location.Its useless they promise every thing and after joing you can not cancel any thing.Do not give credit cards.You may be in risk losing money as well as your credit score..

Stay away this fradulent business