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Key Information
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| Authors: |
Paco Underhill |
| Nonfiction Category: |
Business & Economics |
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Book Editions
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| : |
Format: Paperback, 306 Publisher: Simon & Schuster (December 30, 2008) Measurements: 8.25"(h) x 5.25"(w) x 0.75"(d), 0.64 lbs. ISBN: 9781416595243 |
| More Information |
| Details: |
A revised edition of a best-selling work on America's consumer culture makes observations about the retail practices of other cultures, describes the latest trends in online retail, and makes recommendations for how major companies can dramatically improve customer service practices. Original. |
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