Home Security Systems

Pros: REALLY LOUD siren to scare off intruders
Cons: terrible billing department, a lot of technical problems

We’ve had the Protection One Home Security System since September 1999, a month after we first moved into the 50-year-old house that we now call home. At the time, my husband was occasionally taking business trips for his company, and we felt...

Pros: A true sense of being safe and protected in your own home.
Cons: Monitoring fees can sometimes be expensive.

We live in a good section of town, and had never considered getting an alarm system installed...that is, until my mother's house was broken into a few years ago...in broad daylight, no less! Apparently, the intruder had been watching her 'comings and...

Pros: Event driven, customizable notifications.  Control remotely.  You know what's going on at your house.
Cons: Needs better documentation and cameras cords are ugly and too short.

I have had this sytem for about 6 months and I guess its time for a review.  I spent a couple years occasionally searching for a security system and was always disappointed mostly that I could get notified that someone had broken in but could ...

Pros: They are quick at getting the police to show up
Cons: High monitoring cost, poor customer service.

I had an alarm system installed with Security Link 3 years ago when I moved into my home. Installation included two entry door contacts, and one motion detector. I like knowing that I have an alarm especially when I am away, however, I feel like...

Pros: Amazing VALUE, GSM Wireless, Alarm.com, unbelievable customer_service, short contract, non-proprietary equip.
Cons: Nothing. Almost a no-brainer if you want a REAL security system + home automation

Yes, I second Tommy's opinion completely (go FDNY!). FrontPoint Security Solutions is a true gem among the currently rather frustrating and underwhelming residential alarm industry. I also did thorough research, and in the end, FrontPoint Security was ...

Pros: Secure wireless system (no land line needed); patient, friendly sales and technical support; great price.
Cons: They can't anticipate everything in their written material (not really a con!)

FrontPoint Security was a bright light in a dark week where it took four visits by the plumber to install a new faucet, three trips to the home improvement store to find a vanity top that wasn't damaged, and an hour and a half to re-instate my ...

Pros: Wirless, 23rd century technology, extremely dependable, upgradable, diversified, and well these guys are the best!!!
Cons: No Cons

I see mostly negative reviews all around about security company's and their systems. We'll, there is a leader, honest, and well diversified company not only protecting your family and assets, but controlling your home from any where in the world!!! I ...

Pros: quickly get you a security system
Cons: customer service (might be more wrong with them, but the system was never opened)

We wanted a security system because my husband was recalled by the Marine Corps and I would be living by myself in Virgina. After (admittedly very little research), we purchased a security system from Protect America in January 2008. It was shipped to ...

Pros: The Security and Peace of Mind.
Cons: False Alarms, Police Dept. Fees

I have had a Security System for a number of years and have always enjoyed the peace of mind. However, now that we have retired we don't feel the need for the system any more.

It is now April 2002 and I have been attempting to terminate my...

Pros: The system may be ok, but not the support or customer service.
Cons: Nearly impossible to get to customer service, fails to honor agreements.

FirstLine Security, based in Orem Utah fails to honor it's contracts and continues to charge monthly fees fraudulently. It is virtually impossible to get through to anyone on the phone regarding any matter. Avoid this company all costs. Detail: I ...

Pros: state of the art security system, great customer support, high quality equipment competitive pricing
Cons: none

I have had their system for a few weeks and am impressed by outstanding equipment and service. Their model is a little different from the usual burglar/fire/CO alarm. The equipment is sold online, and you can monitor your system remotely using online ...

Pros: charging your monthy fee on time,
Cons: it is a trap

I will not work with this company anymore, Protection one are charging me monthly maintenance fee but when I called I had to wait one week till the technician come and if the technician come within 24 hours they are charging every 15 minutes , not an ...

Pros: None
Cons: Misrepresentation of product

A salesperson from Firstline Security came to our home and offered us a wireless security system, 2 smoke detectors, and keyless entry for $36.99 per month for 36 months. The equipment would be free as we were to be an "advertising" house for them. We ...

Pros: easy to setup, works great customer service is in the US (new york actually)
Cons: i wish it was cheaper, but then Im cheap and $39/mo 

OK so I used to travel a lot and my wife wanted to be sure that we had an alarm for the house while I was away.  My in laws have Brinks and I know people with ADT.  I never heard any of them say they really liked the service, usually ...

Pros: Remote access, experienced service guys, local, easy to use
Cons: Used to be slow, seem to be getting better- only took 2 days last time.

After looking at a bunch of the cheapo $99 all-in-one systems, I had Protection One install a system for my home in Santa Clara in ~2003.

The system uses a combination of hardwired and wireless sensors and has two talking keypads. For added safety, we went with monitored smoke and carbon monoxide detectors. They set the system up with a cellular back up in case the phone service was ever out. It has a back up battery that lasts about 1/2 a day when the power goes out, too.

I recently (02/08) disconnected my landline and they sent out a technician to install a "prime cell" unit that monitors the system over the GSM network. I get to access the system from my PC at work and receive alerts on my email, which is a decent feature.

I'm paying $40 for free service calls, prime cell and remote access. I stuck it to the poor guy and paid about $2300 to cover all my doors, windows, furnace, etc. He claimed it was $3000 or something like that. I didn't have to pay for my recent upgrade.