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by markm4 , Jan 12 '00
Pros: on-line organization Cons: off line organization
I do not have the space, nor do you have the time to read the entire accounting of the still ongoing customer service nightmare I've experienced with this company, so I will make this as short as possible.
I travel extensively for both work and...
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by dmcostello , May 05 '00
Pros: Convenient, can compare many different company's prices Cons: none
Recently, I decided to take my family on a four-day trip to Disney World. I had gone there five years ago and chose a package from a travel agent. It was the easiest thing in the world, one visit and everything was taken care of, the flight, the hotel,...
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by QuickGold , May 10 '00
Pros: No 'probing' of my life, excellent tech support Cons: Website sometimes can't complete order
Expedia.com offers great savings, speedy service and excellent tech support and is arguably one of the best places on the net to buy your next airline ticket!
I recently wanted to purchase a ticket from Hartford, CT to Orlando, FL. I went to...
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by RMoore , Nov 03 '99
Pros: Great fares, Great service Cons: Sometimes listed fares aren't actual fares
I recently bought 3 tickets from Lubbock, Texas (small airport) to Knoxville, Tennessee (small airport) for less than $300 through expedia, and am very pleased with them. I had called a travel agent to get a quote and then started looking on expedia, and...
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by sherman , Nov 09 '99
Pros: Easy to use. Cons: Expect to pay for their mistakes
A few month's ago I tried to book a flight through Expedia. All went well until the final screen, which was to confirm my reservation. Instead of a confirmation, the response was "The server is down. Please try again in 5 minutes." Having...
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by Profilewriter - Top 500, Feb 16 '00
Pros: Low rates, online booking Cons: Limited choice of neighborhoods
I don't like Priceline for a number of reasons, and so I was happy to hear that Expedia had jumped into the discount airfare and hotel booking business. Last weekend, I checked the site out, hoping to find a good price on a hotel room for a last-minute...
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by FstRunr , Mar 10 '01
Pros: Excellent graphics, easy to use site Cons: Could use some upscale (better hotels) package offerings
Until recently, I had been using Travelocity to research and book airfares and travel packages. But then I began to have difficulties, especially while attempting to arrange for a package trip to Las Vegas. Error messages, again and again. Frustrated,...
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by jghanisco , Feb 24 '00
Pros: Somehow found a price that even the airline didn't show available Cons: Their priceline imitation isn't that great yet...
I love to travel, and am like everybody else, a bargain shopper. There are quite a few sites out there which will quote airline ticket prices for you, and I had always been partial to Travelocity. Basically, I loved the old SABRE system which has since...
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by inglewilde , Dec 13 '00
Pros: cheap tickets, easy booking Cons: not reliable, terrible customer service/support
I reserved two tickets from San Francisco to Atlanta to go home for Christmas, 12/19- 12/27. I never received anything from OneTravel either confirming or canceling these reservations. But after logging on several times to check on my reservation, I...
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by spiderkid , Jan 15 '04
General Impressions If I ever want to find out a rough guide for the cheapest flights to and from just about anywhere, Expedia is my first port of call. Their web page is easy to navigate, guiding your choices with clear instructions and ...
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by floridawannabe , Jun 29 '02
Used Expedia to purchase air tickets and love the cheap and safe purchase.
Easy to navigate site, with different choices. Multi city destinations, one way, round trip. Frequent places, to obscure places. Beats most travel agent prices. I...
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by horribleripoff , May 24 '04
Well, I just finished getting ripped off by Expedia. Yes, I realize some reviews are over the top, but I'll tell my story completely. I had bought tickets with Expedia for a trip to Italy with Alitalia. However, I found out later that I had to attend ...
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by krugerio , Jun 15 '04
The web site itself is easy to use and quick. It rates up at the top compared to the other travel services. The problem is their customer service. I booked a trip to Florida a few years ago on Tower Airlines through Expedia. I guess Expedia lives by ...
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by llh1 , May 14 '05
My experience with Expedia was a big long headache, but I will try to make a long story short. I call to get a price on a cruise, air and hotel package. They give me a price and tell me they will put a 24 hour hold on the quote. I do some shopping ...
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by lxp149 , Sep 08 '04
I have been a loyal Expedia customer for over 5 years, and have booked numerous flights and hotels through them in many locations of the world. Even though I always shop around for better prices before each trip, somehow I always end up back on Expedia. ...
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