Alibris

Alibris has a kickin-fun look to them in blues and oranges. They brag that they have over 50 million new and used books available. That's a little misleading. What they mean to say is that they are fairly certain they can obtain that many if you want ...

After attending a few meetings of my local breast cancer support group, I volunteered to start a lending library to have a selection of books available for women looking for information about the disease, treatment options and even a few memoirs for ...

I first came across Alibris through Mypoints.com. I had been looking for some old, out-of-print books for my master's dissertation, and I just wasn't finding them on line. A friend had mentioned Alibris, and then I saw it at MyPoints, so I decided to...

I just came back from T ombstone, Arizona and saw a few books that I wanted. Of course, these books were quite expensive in Tombstone - double the usual purchase price. So I checked out Epinions for help with online ...

Alibris.com is a smaller scale online bookstore that sells new and used books. Certain users (predominately small bookstores) list books on the alibris websites and receive ratings from previous customers. Alibris also has some books in its own ...

Easy to order. Good when things go smoothly... but, TOTALLY LACKING in customer service when there's a problem. ~*~*~*~*~ Alibris.com is a main storefront for a massive network of independent booksellers with mostly used books. They offer most ...

Albris is an online bookseller which is teamed up with many smaller booksellers to offer a fairly good range of new and used books (for a single seller). This arrangement means two things for the average customer: (1) You could end up paying a lot ...

In the past Alibris.com was my choice for buying out of print books online. They had a great selection; the books were shipped on time and packaged well. I had no real complaints.

In February I ordered a Jonathan Carroll book from one of...

I placed an order for a book from Alibris on November 23, and the money was charged to my credit card that day. They sent me an email stating my book should arrive by December 7. It was supposedly shipped out the next day, but after two weeks I still had ...

I love Alibris, but it does have its shortcomings. If you want a book fast, head to Amazon or B&N. If you want a book you can't find anywhere, Alibris is the place. Part of the fun of shopping at Alibis is the thrill you get when you finally find ...

I've ordered books and movies from Alibris at least four times. I've never had a problem with them. Generally speaking, the book prices are cheaper than you will find elsewhere; however, often an out-of-print book will be listed with a price over $100. ...

God, after having the worst experience in the world with eCampus, I figured anything would be a vast improvement. I discovered Alibris while searching for book titles with Google. When ...

SHOP AT YOUR OWN RISK. IF YOU HAVE A DEADLINE, SHOP SOMEWHERE ELSE (don't even think of ordering textbooks from Alibris). DO NOT ORDER FROM AN INDIVIDUAL SELLER BY THE NAME OF "PAYLESS." IF YOU MUST ORDER FROM THIS WEBSITE, USE A CREDIT CARD ...

I ordered a book from Alibris on 4 Jan 2007. Checking out was easy. My credit card was duly charged for my order. It has been 7 weeks since I placed the order, and my credit card was charged. Today's date is 15th Feb 2007, and after more than 20 email ...

For used (and new), and out-of-print books, Alibris does everything right that Amazon does wrong:

1.) Unlike the chaotic flea market that Amazon's Marketplace (used book market) has become, Alibris's merchants are actual professionals who sell...

this was my first time using alibris and it will be my last. 1. book ordered no problems. 2. receipt recieved. 3. email received stating order had been confirmed with seller and was being shipped. 4. email received saying order had been cancelled, ...

Alibris' Customer Service: SO far it's lousy. Quality Control: Poor. Why do I say this? I've ordered at least 3 times from Alibris going back to 2002 or earlier for the first time and then 2 times this year. NONE of these orders ever arrived at ...

Alibris is a terrible company. On August 29th, 2005, I ordered a college textbook that my wife needed ASAP through Alibris (#12785163-1); I selected two day delivery (an extra $10). Within twenty four hours, Alibris sent an email saying "The item listed ...

My previous results in ordering books from Alibris (over several years) has been mixed - I got the books I ordered perhaps 90% of the time. However, over a three day period in July, I ordered 23 technical books from Alibris across seven separate orders. ...

Ordering from Alibris is not safe bet. Just because you receive a receipt and a charge is made to your card doesn't mean you will receive the book. I ordered a book for my husband's birthday on 02/24/06 via Alibris. I received a confirmation email ...

What a nightmare!! I placed an order for a very common hardcover book, Branch's At Caanan's Edge. I have a book allowance and I like supporting small businesses so, rather than get it from Amazon, I found it on Allibris. I made sure the description ...

There are only a few websites over the years that I have found that I can rely on to find great deal on the books that I am looking for and Alibris is one of those sites. Over the years I have been able to find some great deals at this site for new and ...

I found Alibris when a web search for an out-of-print book linked to the site. After browsing the extensive online catalogue, I bought ten books for $45, including shipping and handling. Two of the books would have each cost more than $50 new, so this ...

I ordered several hardback books and got soft back books and audio cassettes from Alibris "highly" reviewed sellers. Now, I have a bunch of items I won't use, and their system does not allow for any recourse against bad sellers...there is no customer ...

Alibris is S L O W. Slow slow slow. Alibris has very good prices and an easy ordering system. The good news seems to stop there. Unfortunately I didn't read seller reviews more carefully detailing problems before ordering from Alibris. For ...

This online bookstore is a TOTAL scam!!!! This was my first time using this website, and I ordered my book through expedited shipping. which I had to pay extra for, thinking it would come with in a couple of days. I have ordered books before this way ...

This was a response I got to my e-mail for a book allegedly shipped 180 miles not received 19 days. It is probably a part of fotoconnection in Brooklyn and they don't actually ship, just say they ship then charge you a restocking fee when they ship ...

I have used Alibris to find used or rare books maybe 8 times over the past couple of years. Sometimes the experience is fine and I get a good deal with prompt delivery. Sometimes the experience is frustrating and I am left stranded without my desired ...

This is the worst online store ever. I was drawn to them not knowing all the bad things that were about to happen in exchange for a low-priced item. They will only accept returns if the item is damaged. My reason, that I'd accidently ordered 2 of an ...

This is absolutely the best place to buy used books on the internet. There are several great locations out there for inexpensive used books, but this one is the best. I always check alibris.com, addall.com, abebooks.com, and amazon.com for used books,...

Alibris is the worst! Placed order for 7 items and rec'd shipping notice that stated all of order would be received in about 2 weeks. DELIVERY SPEED: After two weeks I started contacting all of the places I had ordered through, as I had received nothing. ...

I bought a couple books in the past with them, which was fine. I received it in about 14 days. Unfortunately, they just lost me as a customer after what I've been through with an order that got lost through them. I received an order confirmation, ...

I ordered a book on 12/18/07 which was supposed to be a Christmas present for my daughter. Created an account with alibris.com so I can track the order. After ordering, my account "Order History" registered 0 orders. So I ordered a second time -- ...

Pros: Great selection
Cons: you can't see the books before you purchase

If you are looking for a rare book or just a used book, Alibris is the place for you. The site provides a wonderful search engine that is very detailed. It makes locating the exact book a snap. Also, prices seem to be VERY reasonable to me. There is...

When I placed the order, they sent the books on time but one of the book was not arrived. When I placed the second order, the book which was pending came. The shipping confirmation date was 19 Jan. 2005, but I received it only by the second week of ...

I ordered two in-stock books March 2. They were sent the next day but did not arrive until 11 days after that. I would be very hesitant to use their standard shipping. Even their customer service noted: "Packages shipped via this method usually take 4-14...

I ordered a book, but I was billed THREE TIMES for the one book. I've done online shopping plenty of times--this was the first time ever I was charged over a website that stated "experiencing problems..try again later.." which you get your credit card ...

Ordered more than a dozen books through Alibris. Was told that my order shipped out MediaMail on Dec. 23-05. Today is Jan. 11-06 and still no sign. No way to contact them -- sent four emails with NO response from them. These people either lie about their shipping dates or their "partners" are lying. One or the other. This has happened before so it would look as if it is my fault for being stupid enough to trust them this time. Will never do it again....

The Alibris site does little to help you determine the total cost of an order before placing it and it is difficult to tell exactly when you order has actually been placed. I left the site after determining that my order would cost far more than ordering from Amazon. Later, I discovered an E-mail from Alibris stating that I had placed an order. When contacted, they stated the order couldn't be canceled. I had to contact my credit card company to get things straightened out.

There are too many reputable companies out there for me to ever bother with Alibris again.

These people CAN get you a book that you think is unobtainable! I ordered a book that all the "popular" book sites could not seem to find, and they got it to me in record time! It had ceased to be published many years ago. The price wasn't as high as I expected, either, even though it was a little pricey, I had hunted throughout the entire world, it seemed, for this book and they got me a good copy, so I expected to have to pay more.

I have ordered several lots of books from Alibris. In most cases this has worked out OK, except for the multiple shipping costs when each item comes from a different bookseller.

However the shipping times are often incredibly slow. So slow in fact that one forgets ever having ordered the book.

Trying to track a recent two month old order, I found that I had actually ordered it over three months ago... it took around a month to ship... and one other title ordered last year had not been shipped, but not received by me.

Contacting Alibris customer support line, I get a reply that the items were shipped via DHL and Alibris have no tracking data, and cannot give refunds on items not notified within 60 days.

Is this bad management or a fraud? I will not be shopping there again.

You feel they must be fraud when you try to contact Alibris
1)website delivery time changed 2) no customer service = help yourself or get lost (only recorded messages no real person to talk to 3)You feel trapped, frustrated because you don't get anywhere dealing with Alibris 4)Have tried to erase all the information I gave them but no luck 5)I do not trust Alibris because they were not going to deliver timely like they promised. This is a company to look out for big time!!!

on feb 18 i ordered books from alibris and i was surprised by the books i found in a month later that it was not i want to buy. i paid about 90 dlrs. for books but they sent me the wrong items that cost only about 15-20 dlrs.

i returned the wrong items on march 18 while was writing more than 10 emails to their customer service.

it is almost a month and a half and I have not received my refund. I feel I am cheated by the poor online bookstore that sent wrong books but charged me bloody high.

i am writing this message on april 23 and it is more than 7 days that alibris replied my mail. they suddenly disappeared.

i am thinking about dispute the payment and informing my bank that i was charged for unfair business. It's ridiculous and idiotic to make a wrong decision with bad/ crab/ online bookstore.

Shopping with Alibirs and you will realize dark side of online business. Enjoy yourself for being cheated your bucks without any return

I would NOT recommend this company to anyone! I ordered my book 12 days ago, it was processed, and supposedly shipped according to my account history, but still no book. I needed it 4 days ago- now I'm behind in my coursework. I emailed customer service and they responded with some lame automated response saying that if this did not answer my questions, to respond to the email and customer service would get back with the immediately. I responded, they however, 2 days later have not. So I tried calling Alibris by obtaining a phone number from the BBB website, as it is not listed on the Alibris site. Still, no real people behind the phones, just a bunch of automated crap. Can't get in touch with customer service and I still have no book. Oh, but my bank account has been charged! Go to the BBB site and look them up- apparently there have been MANY complaints regarding this company. I certainly don't recommend using them. They may be a bit cheaper, but it's worth spending a few extra bucks to avoid the hassles of crappy customer service!

Worst customer relations ever! No phone number with a live person on it; I paid for expedited shipping but books were sent via UPS Ground and didn't arrive when I needed them. No recourse; the biggest rip-off I've ever experienced in my days as an online shopper.

I made the mistake of ordering from a supposedly guaranteed seller on Alibris. The seller charged my credit card the full amount and never sent the books. Neither Alibris nor the seller would respond to my emails. I had to dispute the charge with my credit card and still do not know if there will be a satisfactory conclusion. NEVER EVER order from Alibris. If you need an out-of-print book, try a reliable local bookstore that will find a copy for you. It may cost more, but it will be worth it not to experience what I am going through. Good luck to you...

This store frustrates me so much! Everytime i click on one of their $3 links the cheapest book on the site is more than $10! They should prohibit that site from listing on shoppping.com

BUYER BEWARE: Alibris & Indoo

Book was ordered via Alibris based upon delivery promise of December 22. Day came and went without delivery.

Next-to-no customer service from Alibris. Mostly auto-responses ignoring any notion of delivery promise and will not address refunds. Alibris has been good in the past but perhaps something has changed. Certainly, they are dependent upon the honesty and professionalism of their vendors, and this one certainly let them down.

Indoo is an empty storefront without any company or contact info. Definitely stay away from this outfit.

I've been forced into filing a dispute with my credit card company and have a note posted outside refusing delivery, if it should ever come. I have the terrible feeling that this has been a disastrous and expensive lesson learned.

BEWARE THE POSITIVE REVIEWS OF ALIBRIS. I think most or all are fake. I have not spoken or exchanged emails with ONE person in the last three days who has had a good experience. I wish I had checked here first, BEFORE they tagged me for over $500.

Still not even an order confirmation from them, NO response from their "customer service" department, the site shows no order was even placed, yet my credit card company confirms that they took my money IMMEDIATELY.

The glowing reviews are even written like bad testimonials. Don't believe them.

I have used them for over four years and always been pleased with the quality and promptness of books when received. I use standard shipping (USPS) and they arrive within 5-7 days of placing my order.

TERRIBLE! TERRIBLE! TERRIBLE!!! Only thing good was the price of the books. I ordered 4 books from a store less than 100 miles from me. I was charged over $10 for shipping. It's not made clear that "standard shipping" is media mail. Okay, I realize that they have to make a profit some way. Now it is almost 2 weeks and I have still not received my package. Per the USPS web site it should take 2 days for the package to get to me at a cost of $2.47--Can you say RIP-OFF! I contacted customer service (BTW--NO telephone support) and they say I should wait 30 days. I will NEVER use thier service again. Richard

Wow is this company ever BAD!

First they state there is no way of proving that they sent my order, which I find unbelievable.

Second, after many emails they issued a refund ... and it was less than the amount paid!

What kind of company sends a shipment without proof? What kind of company keeps a customers money in exchange for nothing?

The deals offered are false and I recommend avoiding Alibris.com at all costs.