BabyAge Online Store

Horrible service. They sent me an e-mail saying that the product that I ordered was mailed to me. I received it 3 weeks later and it wasn't even what I ordered. I had to call a million times and got different answers each time. They were not able to provide the product that I purchased and they made me deal with the manufacturer directly because they said that it was not their fault. I am still waiting for somebody to pick up the box and return my money. The product that I ordered is still on their web site and people can purchase it even though the manufacturer does not make it any more. Do not buy anything from this website, it is not reliable.

Run! Run now before you end up on hold with customer lack-of-service! They are a terrible company and have horrible employees who flat-out LIE about your orders! I ordered my son's entire bedding set from them and it took MONTHS before it arrived, after months of phone calls and LIES just like the other people wrote about. "It just arrived in our warehouse, it will ship today or tomorrow!" And then the next call, "I don't know who you spoke with, but they were mistaken. The manufacturer goofed up all of our orders and they didn't send enough. Your items were sent to another person who ordered the same thing, but before you did." Lie after lie. I also reported them to the BBB - there are THOUSANDS of reports to the BBB about them - amazing. I finally - after 8 MONTHS - got a $22.90 refund for "my troubles" on a $220.99 purchase. Never order from them!!

The product was delivered in a timely matter, but it was not what was advertised.  The print on the stroller was a different pattern than what they had in their picture, which was important to me as I had to match accompanying accessories, (also from Baby Age, in the same order).  Not only did I not get reimbursed for the shipping to me, but I had to pay the return shipping costs.  Very poor customer service too, not helpful at all.  Now I am empty handed and out $25.00

Bought a Highchair for my daughter and never got a tracking number and when I called 3 weeks after my purchase they had no record what so ever on why my product hadn't been shipped.  
I had to call the manufacturer directly (which only took me 2 minutes) to find out what they couldn't solve in 4 days  
Won't use this store anymore!

Terrible e-merchant. Shipped 3 damaged tables, took 8+ weeks to issue credit and then refused to refund shipping charges. Customer Service is very abrasive and apathetic. Shop at your own risk.