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by surferdude7 - Top 10, Jan 24 '03
Crutchfield.com provides you with Excellent Service and Great Products!
Crutchfield offers you products for your car audio to home entertainment with plenty of help and specifications to make the right buying decision.
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by LisaDo - Top 200, Feb 05 '03
My husband first heard about Crutchfield from a friend of his years ago. He has been receiving the catalogs for some time and often called their customer service for prices, advice and help about one thing or another. The reps were always more...
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by Lisa_J - Top 50, Apr 15 '04
Usually I am the one in our family that initiates online purchases. However, a long time satisfied customer of Crutchfield, it was my spouse that ventured onto crutchfield.com. This merchant coins itself "The Electronics ...
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by donc230 - Top 1000, Apr 15 '04
Quality products and service It seems like decades ago that I first encountered Crutchfield Audio. Recently out of the military and living in the Washington, DC area put me in a rather poor position in the 1970's. Surrounded by high power ...
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by pvreditor - Top 200, Apr 07 '04
I have known of Crutchfield for many years and even visited the store once or twice in central Virginia. In fact, I applied for a job there some time back. In case you don't know, Crutchfield is a mail-order and Internet retailer of consumer electronics, ...
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by AVaddict - Top 200, Mar 22 '04
A Little Background Crutchfield started business back in 1974 with just a handful of people and a simple goal, great electronics with great support at great prices. Things arent that much different now except they now employ over 500 ...
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by phungus - Top 200, Nov 03 '04
Two years ago, I bought a 2003 Toyota Tacoma. The dealer had just gotten in the new 2003s on the lot and I was lucky enough to find exactly what features I was looking for in a truck. The only thing I did not like about my Tacoma was the factory ...
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by dkozin - Top 10, Jul 26 '01
Pros: Web site is nice, lots of info, no "tricks", inexpensive shipping, return policy Cons: Prices can be higher than in some other stores
I have purchased several items from Crutchfield in the last couple of years and would definitely recommend it for reliable service, good customer support and competitive (sometimes) prices.
They also allowed me to return an item (
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by frainke - Top 1000, Mar 09 '02
I decided I wanted to add a CD changer to my 1999 Mercury Sable. Well, my car can equipped with a Stereo made for a changer. Meaning I had all the CD buttons on the face but no CD. I went to Crutchfield.com and selected the choice to find equipment for...
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by brad - Top 500, Aug 26 '05
The folks at Crutchfield are just outstanding. The reason I learned of Crutchfield was actually because I signed up for a rewards offer through an online rewards program back around 2000. Part of the offer-reward was to sign up to get catalogs. One of ...
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by soupcraze - Top 50, Apr 28 '03
Crutchfield.com is one of the most popular websites on the internet to buy electronics. Many of my friends have purchased items from that site, and I once purchased speakers for my dad's car for him. After that, my parents continued to use the site. So,...
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by gsx1300r - Top 1000, Jan 06 '08
Right after Christmas, I started shopping for a car stereo for myself. My local car stereo shop did not have anything that met my specific requirements (bluetooth, memory cards, adjustable colors) so I ended up at Crutchfield.com. For years, I had been ...
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by criteeker - Top 200, Apr 11 '08
I hadn't ordered a thing from Crutchfield in years. During my recent Jeep CJ7 restoration, I needed a trusted source for my Jeep's stereo system. I had been to many of my area's "stereo shops" but they all seem to have biased opinions. Other than car ...
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by melprophet , Dec 25 '02
To top off my home theater system, I needed to add a subwoofer and Crutchfield made it easy from start to finish. Navigating their site is simple with a choice of main subjects graphics or links, which reveal sublinks so you can navigate to what you're...
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by stormin , Jan 15 '03
Crutchfield has been around for a long time, and despite the fact that their prices are usually higher than the competition, I find myself buying from them again and again.
Expertise
Crutchfield's advisors are VERY knowledgeable about...
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Oct 10 '07
They billed me for the correct item ($14.99) but shipped an amplifier that sells for $261. Crutchfield's Customer Service handled my call quickly, efficiently, and courteously. We assume the correct merchandise will arrive as promised.
Crutchfield's order tracking is unacceptably slow. It is much quicker to use the UPS tracking number and go directly to the UPS web site to track the status of the shipment.
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Sep 22 '07
I have shopped through Crutchfield on several different occasion with each experince being good.
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Sep 05 '07
Crutchfield has dependably excellent service. The information about the products they carry is readily available on their website and is very thorough with many high quality pictures. I do wish they would carry some of the USA made brands like Stinger audio and Dayton audio for example and label the country of origin in their spec list of the products.
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Dec 28 '07
Excellent quick service - received the Christmas gift with time to spare! Thanks!
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Sep 22 '07
Easy to browse and make a decision. I was very satisfied by the customer service and value add-ons to complete the sale. It saved me a lot of money from other merchants.
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Sep 05 '07
Excellent as always. Very helpful, knowledgable and polite customer service. They really do a good job of informing the customer and making the shopping experience a pleasure.
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Feb 27 '08
Outstanding tech support, selection,price, and shipping.
Im a Crutchfield costumer for life
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Oct 05 '07
it was very easy to find what i needed the price was outstanding
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Jan 19 '07
Excellent.
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Nov 09 '07
Excellent customer service and the fastest shipping I have ever seen in my 42 years.
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Dec 26 '06
Excellent I would definately use them again
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Apr 24 '08
i do all of my electronics shopping at crutchfield's. they are awesome. god bless crutchfield.
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Aug 09 '07
THE SERVICE WAS EXCELLENT.SHIPMENT OF ORDERS,WERE ALWAYS ON
THE SAME DAY AS PLACED.ORDER INFORMATION AND TRACKING WAS SENT AT TIME OF SHIPPING.MY FRIENDS AND FAMILY HAVE ALREADY
HEARD OF MY GREAT EXPERIENCES WITH CRUTCHFIELD.
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Feb 12 '08
Absolutely perfect. I received help from a Sales Advisor who was able to point out everything I would need and all my options. And for some reason, my package arrived a day earlier than expected.
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Jul 04 '07
The very best!
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