Crutchfield pre-dates the Internet. They were doing business on a direct to consumer catalog basis way back when a computer was a mythical device which filled a building. Today, Crutchfield has brought its hands-on, customer-oriented way of doing ...
The only thing that this store has going for them is their great prices, which are not necessarily the lowest prices on the net. There are other authorized dealers who sell for less. The customer service is a joke and i ended up getting different advice/ ...
I hadn't ordered a thing from Crutchfield in years. During my recent Jeep CJ7 restoration, I needed a trusted source for my Jeep's stereo system. I had been to many of my area's "stereo shops" but they all seem to have biased opinions. Other than car ...
I recently purchased a digital camera (Nikon D40x) from Crutchfield. Our house has no mailbox (our choice), and we receive all U.S. mail at our P.O. box. Since our P.O. box is in one town (the closest town to our home), but our street address is in ...
This was the first time I have ever acquired, much less try to set-up, a big LCD monitor and the speakers & other equipment that might be "necessary." This was a long-time planned as we actually added a new "family / media" room to our home and the ...
Right after Christmas, I started shopping for a car stereo for myself. My local car stereo shop did not have anything that met my specific requirements (bluetooth, memory cards, adjustable colors) so I ended up at Crutchfield.com. For years, I had been ...
I've ordered many things from them--60" Sony XBRD; 50" same; 5 400 DVD Megachangers, or perhaps more; 2 receivers; 2 stereo amps; all in all quite a good bit of gear and I do not stint myself when I have a geekgasm. In every case they have been ...
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November 21st, 2,006 I very Recently Purchased from Crutchfield a "Brand New" Onkyo Receiver / Amplifier TX-8522 and The Tuner was COMPLETELY DEFECTIVE. This is ...
Crutchfield is the ONLY place to buy auto head units. This was my first time purchasing and installing a head unit. Surfed the site for a week looking and comparing models, they really educated me. Aside from that, they have tutorials, FAQ's and ...
I recently ordered from Crutchfield online for the first time after receiving their catalogs for a few years. I ordered front and rear speakers for my car. First thing was the wonderful way you can enter your year/make/model of car and a green check ...
Outstanding!! Crutchfield's customer service compared to other electronics stores is like opening a window in a room that's been locked shut for 10 years. I ordered a Denon DVD player from Crutchfield a couple of weeks ago and received it exactly as ...
When one makes an online purchase, most times they either "wing it" or purchase by word of mouth. Crutchfield.com is undoubtebly one of the best e-retailers in the business today. I received my product as advertised and in an expedient manner. However, ...
The folks at Crutchfield are just outstanding. The reason I learned of Crutchfield was actually because I signed up for a rewards offer through an online rewards program back around 2000. Part of the offer-reward was to sign up to get catalogs. One of ...
it has been a while, but i bought my first pair of "high end" speakers at crutchfield. they were only $250 at the time (nht superzeros), but crutchfield also included their own handy guide to av systems that also included extra handy cable marking ...
crutchfield is a excellent store with great services. I have bought many car audio equipment a they help and send free things. only minis is other internet stores can beat there...
They billed me for the correct item ($14.99) but shipped an amplifier that sells for $261. Crutchfield's Customer Service handled my call quickly, efficiently, and courteously. We assume the correct merchandise will arrive as promised.
Crutchfield's order tracking is unacceptably slow. It is much quicker to use the UPS tracking number and go directly to the UPS web site to track the status of the shipment.
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Sep 05 '07
Excellent as always. Very helpful, knowledgable and polite customer service. They really do a good job of informing the customer and making the shopping experience a pleasure. Read more
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Sep 22 '07
Easy to browse and make a decision. I was very satisfied by the customer service and value add-ons to complete the sale. It saved me a lot of money from other merchants. Read more
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Oct 05 '07
it was very easy to find what i needed the price was outstanding Read more
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Sep 05 '07
Crutchfield has dependably excellent service. The information about the products they carry is readily available on their website and is very thorough with many high quality pictures. I do wish they would carry some of the USA made brands like Stinger audio and Dayton audio for example and label the country of origin in their spec list of the products. Read more
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Feb 27 '08
Outstanding tech support, selection,price, and shipping.
Im a Crutchfield costumer for life Read more
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Sep 22 '07
I have shopped through Crutchfield on several different occasion with each experince being good. Read more
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Dec 28 '07
Excellent quick service - received the Christmas gift with time to spare! Thanks! Read more
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Nov 09 '07
Excellent customer service and the fastest shipping I have ever seen in my 42 years. Read more
Excellent I would definately use them again Read more
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Jul 18 '07
I did not receive everything I needed for the installation and had to go to another vendor to get the final antenna adapter that I needed. Read more
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Jan 04 '07
So far has been excellent! The online chat w/follow up email, prompt and courteous service is perfect. Read more
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Jan 17 '08
I have been doing business with crutchfield for years, They are simply the best hands down when it comes to car audio. Their prices are excellent, service is phenomenal, and they just get it. They know what you need so you don't have to make a bunch of parts runs after you have your equipment. Read more
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Dec 31 '07
I really enjoy shopping at Crutchfield. They always have the best deals and great sales. I like that they pay attention to what it being bought by the customer. I made two purchases almost back to back, and they called me to confirm that I was the one making the purchases. Some people would consider that an incovenience, but I am proud to have a vendor call me an make sure that I am actually the one spending my money. With the threat of identity theft higher than ever, this is a very safe place to shop. I will definitely return again, and will refer everyone I know to Crutchfield. Read more
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