Crutchfield Online Store

Ordered 2 pairs of Polk audio 555I's and speaker stands to match. I gave them the wrong home number and gave them my business number instead. Since it didn't match my credit card it was rejected. Called with correct number and received product 3 days...

Ordered Bose 701 HT Package. The shipping and delivery system was totally useless. They have no information on where the product is or its status. Did not deliver the product but charged my CC for the same and said would only refund after the shipping...

I placed an order for a Sony KV-36XBR450 HDTV Wega TV $2499.95. There Customer Service people where very helpful and friendly. They did call me to confirm my order. The only down side is that there prices are on the high side, but I didn't have to pay...

Everything went find with ordering but when I tried to call tech support about a question installing a car alarm system the guy was short and did not really listen to my problem. So I called back after about a hour and got someone who would listen to my...

Wonderful service makes up for the higher price of products. Many differents ways of shipping and customer service answers the phones right away and speaks to you in a friendly and helpful manner. great doing business with them and probably will do it...

I purchased a Samsung TXM2798HX HDTV on Sunday and had it setup and was watching it the next Friday. The site was easily navigated, the ordering process a beeze and the information Email to me was very appropriate and timely. Crutchfields should also...

I've been buying from them for over 20 years. They rarely have the lowest prices, but always have the merchandise in-stock. Delivery is always on-time or early. Customer service is excellent as is their no-hassle return policy. I will probably spend...

Crutchfield is by far the best car audio store around. The tech support is awesome and their products are almost always in stock. The delivery and return process is extremely quick and very easy. I would never shop anywhere else....

Have purchased 6 or 7 items (3 S-VHS decks, car audio, speakers, ect) over last 10 years. They provided kits to let me move an in dash AM FM CD to 3 vehicles charging very little for new harness and face plates. Only had to send a car alarm back and they...

i ordered a pair of 12" punch subs from this site on a tuesday evening about 5:00. they were at my door 1:00 the next day using ground shipping. they didn't really have the best price but they had it in stock and i got them in less then 24 hours....

I bought a Sony camcorder. The base price was somewhat higher than other Dealtime listings, but shipping and accessories were much cheaper. The total package price was within $20 of the "best" web price, plus I got excellent...

I have been buying audio products from Crutchfield for over 17 years. It started with Sennheiser HD540 headphones in 1985. When I needed replacement ear cushions in 1996, they did not carry them but got me in touch with Sennheiser USA where I was able to...

I've been a long-time Crutchfield customer. Last time, I ordered car speakers. I screwed up and ordered the wrong kind, and *they* not only paid for return shipping, but refunded the original purchase amount *including* the original shipping - so I was...

I ordered the Polk RT 25i speakers and one of them came broken on the inside I called the customer service and they sent me another speaker inmediately even before I sent the broken one. They even paid me back the shipping for the broken speaker I sent...

Crutchfield Helped me out a lot on customer service and installation tips. Prices were fair and so was the delivery time. People at Crutchfield helped out tremendously considering how many questions i had to ask. Then when i could not figure out...