Dell Business Online Store is a two time loser with me. I placed an order using the Merrill Lynch preferred part of their page, and the sales clerk put in some items in my system I really didn't want, and she would remove them because they were ...
I ordered a camera (Lumix LX3) from Dell that had a shipping date of 1-2 weeks. I ordered from Dell because they had the best price of what I considered reputable websites. Had I known the camera would be backordered 3 times over six weeks, ...
I work for a small non-profit and we recently purchased 3 monitors through Dell. I thought we ordered monitors with built-in speakers. The monitors that arrived did not have these. Went online to check what was ordered. The model number is 1 digit off ...
I bought my Dell computer 4 years ago on-line through the official Dell website. I am amazed at the high reviews I've read on this site because my experience with Dell was negative. The price was good and the desktop computer came with a low ...
I bought a new Dell XPS 630i system with several upgrades. Within a couple of weeks, either the PSU (power supply unit) or the motherboard died. This review is not about the faulty computer (although that is a source of aggravation). ...
My computer/printer order was to include a coupon from Staples. The coupon never came. I called Dell Customer Service. Someone (in India) told me it was a mistake and my order did not qualify for this item. But it was clearly on my order, confirmation ...
I bought a PS3 from Dell 2 weeks ago. it was shipped 3-4 days later through UPS. UPS made a delivery attempt but i was not there. They were supposed to make another one the next day but they never showed up. I contacted UPS and they informed me that the ...
I have purchased DELL computers since the early 1990s, including PCs for my wife and me and a laptop for my Dad. In all those years, until now, I have only had two problems with any DELL computer.In 1999 I suffered a catatrophic failure of ...
I thought that dealing with a company like Dellwould be easy, but was I ever disappointed. I ordered a 120 Zune home bundle pack advertised on Dell website after Christmas for my duaghter.I decided to order from Dell because I ...
I ordered my Dell Inspiron 1525 notebook on the 1st of September, with the expected estimated arrival date of September 23. Although I wasn rsquo;t thrilled with waiting a couple days for the computer to arrive, I agreed, under the impression that it ...
I called Dell on 9 25 08 to buy a refurbished CPU for my small business. Matthew Devanney sold me a CPU which was not what I had requested. I had requested a 530s (slim tower) and I payed for a 503 mini tower. I was given only a minimally ...
I have been using Dell’s various websites to order computers over the past 8 years. Overall, they have a decent user interface, and make it relatively easy to specify the computer that you are looking to build. However, If you buy more than 5 machines ...
Amazing selection, and even better customer service. I've been very happy with the products I received, the customer service is also top notch. They made a mistake, quickly corrected it, and offered me numerous upgrades. One of the things I like are the ...
Electronics excite me. Not only are they a hobby in and of themselves, but most of my hobbies involve electronics in some form or another. I play video games on my computer and on various consoles. I love digital photography and use my computer to edit ...
Ordered replacement laptop AC power adapter to be shipped 2nd day air. Dell didn't notify DHL so it went regular way (apparently slow boat). After 4 hours on phone over two days with various "customer service" reps & managers they finally contacted DHL ...
Not quite as good an experience as I remember it being when I bought my previous Dell in 2000. But, still a positive experience overall despite some rather quaint practices and questionable rules with regard to the use of gift cards in conjunction with other Dell offers. Read more
It was easy to get and buy what I was looking for Read more
Overall Rating:
Oct 09 '08
I always have good experience when i purchase something from dell
Thanks Read more
Overall Rating:
Sep 17 '08
The shopping experience was okay but when I recieved my computer the keyboard did not work. Also when I tried to connect the new computer to my old dell printer there were alot of problems. I was on the phone with tech support for over four hours trying to get the issue resolved. Read more
Overall Rating:
Jul 09 '09
Dell is great. The problem I had was in the shipping (UPS) and not Dell. Dell rectified the problem immediately.
Thanks DELL Read more
Very good and fast checkout. The product was backordered a few days, Dell promptly phoned me about the delay and offered me a refund. In the end the order still came earlier than promised. Read more
I have received a part 3 times which has not been compatible with my computer.Am now attempting a fourth order of said part. Read more
Overall Rating:
Oct 30 '08
The delay between the order and the actual shipping is too long. My PC will be shipped November 7 but was ordered October 23.
We are not talking about a car with EPA regulations. It's a small PC.
Incidentally, I checked "no" on question 2 not because I received it in poor condition, but because I had not received it yet. You should have a third answer that someone can check in cases like mine. Read more
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